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Bilingual Customer Success Pro; Mandarin​/English Remote

Remote / Online - Candidates ideally in
Moscow, Latah County, Idaho, 83843, USA
Listing for: Yelp
Full Time, Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 47000 - 63000 USD Yearly USD 47000.00 63000.00 YEAR

Job Description & How to Apply Below

Position: Bilingual Customer Success Pro (Mandarin/English) — Remote

Yelp is seeking a Bilingual Customer Success Specialist (Mandarin/English) to handle inbound retention efforts for US-based advertisers. This role is remote and requires residing in the United States (excluding the Bay Area).

You will support, consult, and retain advertisers post-sale, delivering a 5-star customer experience and driving revenue retention. You will manage high volumes of inquiries, demonstrate the value of Yelp ads through metrics, and become an expert on Yelp's advertising

Are you ready to take on the Bilingual Customer Success Pro (Mandarin/English) — Remote role at Yelp?

The position is based in Boise, , United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 47.000 - 63.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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