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Remote Customer Success Executive – Healthcare IT

Remote / Online - Candidates ideally in
Brockton, Plymouth County, Massachusetts, 02301, USA
Listing for: EBSCO Information Services
Full Time, Remote/Work from Home position Listed on 2026-11-15
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 82000 - 117000 USD Yearly USD 82000.00 117000.00 YEAR

Job Description & How to Apply Below

EBSCO Information Services is seeking a remote Customer Success Executive to partner with Clinical Decisions customers across the US. You will lead onboarding, drive product adoption, and ensure long-term value while coordinating with Sales, Product, Editorial, and IT teams.

The role requires deep understanding of clinical workflows, EHR systems, and authentication protocols, with travel up to 40% and located near a major metropolitan airport. A PMP or similar cert is a plus.

We are currently recruiting a Remote Customer Success Executive – Healthcare IT for our team in Boston, MA, United States.

We appreciate your interest in this position.

Join EBSCO Information Services and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Customer Success Executive – Healthcare IT role at EBSCO Information Services, based in Boston, MA, United States.

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