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Global Customer Service & Tech Support Process Leader

Remote / Online - Candidates ideally in
Stockton, San Joaquin County, California, 95201, USA
Listing for: Bio-Rad Laboratories
Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 179000 - 246000 USD Yearly USD 179000.00 246000.00 YEAR

Job Description & How to Apply Below

Bio-Rad Laboratories is seeking a Sr. Director/Director, Global Customer Care Process Lead to own global customer service and technical support processes across 37 countries. You’ll harmonize tools, escalation paths and case-resolution workflows for a compliant, scalable customer experience in a regulated environment.

Remote work is offered anywhere in the U.S. with compensation in the $179k–$246k range and a potential bonus.

Are you ready to take on the Global Customer Service & Tech Support Process Leader role at Bio-Rad Laboratories?

As a Global Customer Service & Tech Support Process Leader, you will play an important part at Bio-Rad Laboratories in CA, United States.

We invite applications for the Global Customer Service & Tech Support Process Leader position located in CA, United States.

The following opportunity is for a Global Customer Service & Tech Support Process Leader with Bio-Rad Laboratories.

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