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Senior Customer Success Leader - Remote, Enterprise SaaS

Remote / Online - Candidates ideally in
Utica, Oneida County, New York, 13501, USA
Listing for: Backlight
Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 100000 - 120000 USD Yearly USD 100000.00 120000.00 YEAR

Job Description & How to Apply Below

Backlight, a fully remote company, seeks a Senior Customer Success Manager to own the success of high-value North American clients, driving measurable outcomes, maximizing platform value, and influencing product direction.

You will build deep relationships with senior stakeholders, guide customers on Iconik and Wildmoka, manage renewals and expansions, monitor health signals, and collaborate with Product, Engineering, and Sales to align roadmaps and growth.

This is a genuine position to take on the Senior Customer Success Leader
- Remote, Enterprise SaaS role at Backlight.

For the Senior Customer Success Leader
- Remote, Enterprise SaaS position at Backlight, we are reviewing applications now.

Step into the Senior Customer Success Leader
- Remote, Enterprise SaaS role at Backlight in New York, NY, United States and grow with us.

Please review the full job details above before applying.

Position Requirements

10+ Years work experience
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