Senior Service Designer - IR35

Overview

Senior Service Designer - Inside IR35 Contract – Belfast, Northern Ireland, United Kingdom

• Work effectively in a multidisciplinary team to deliver results across GDS projects for Version 1’s customers in the public sector.
• Engage with users and stakeholders to determine the best design approach for products and services, considering end-to-end journeys and individual design elements.
• Demonstrate your ability to understand users, design to meet their needs, and communicate design decisions effectively while adhering to relevant design standards.
• Design the end-to-end journey of a service to help the user achieve their goal and the customer to deliver policy intent, including potential changes to transactions, products and content across digital and offline channels.
• Be eligible for SC clearance to be considered for this role.

• Design thinking and evidence-based design: strong understanding of design thinking and the ability to apply appropriate frameworks; evidence-based approach to testing assumptions to ensure simple, feasible user solutions.
• Concepts and prototyping: ability to create and iterate prototypes with appropriate fidelity, evaluate concepts, and explain designs to stakeholders; apply and adapt design patterns and participate in broader design community discussions.
• Accessible/Inclusive design: understanding of key accessibility principles and ability to apply them; evaluate designs against accessibility standards.
• Design standards: knowledge of common design standards and how designs comply with sector-specific standards; awareness of UK public sector design standards and GDS assessment processes.
• Focus on users and their needs: conduct basic user research as appropriate, collaborate with researchers, test usability and accessibility, and explain design decisions and constraints.
• Consultancy skills: communicate design process and decisions effectively to gain stakeholder confidence; manage stakeholders and know when to escalate issues.
• Agile working in multidisciplinary teams: align design work with agile workflows across the development lifecycle; work in an open, iterative, collaborative manner.

Eligible for SC clearance to be considered for this role.

Version 1 offers a comprehensive benefits package prioritising wellbeing, professional growth, and financial stability, including:

• Profit share scheme and quarterly career development programs.
• Flexible/remote working arrangements.
• Financial wellbeing: pension, private healthcare, Life Assurance, and financial advice.
• Employee wellbeing: gym discounts, wellness programs, EAP, generous holiday allowance, enhanced leave policies.
• Educational support and certifications (AWS, Microsoft, Oracle, Red Hat).
• Recognition programs and community initiatives supporting diversity and belonging.

To learn more, contact Ashley Smith - Talent Acquisition Capability Partner at