Product Designer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

Our Product‑Led Growth UX Design team is looking for an enthusiastic, multifaceted Product Designer to lead UX, visual design, and experimentation work across our commerce and product experiences 're especially looking for someone with a strong background in designing complex SaaS management or administration tools. This is a unique opportunity to shape the experience of millions of our customers around the globe, both current and prospective.

In this role you'll lead detailed end‑to‑end design work, exploration through vision design, and continuous optimization through iteration and web experimentation. You'll be responsible for the UI, design architecture, interaction, visual and motion design. You'll organize and incorporate supporting qualitative research, lead reviews with your stakeholders, and work closely with your design team peers.

You're a talented, passionate, efficient designer with strong analytic and presentation skills. You collaborate with ease and bring cross‑functional teams together around a common vision. You welcome feedback from a wide variety of stakeholders and tap your intuition to make the right decision in the absence of definitive facts. You adeptly balance business needs with simple, engaging, user‑centered solutions. You're comfortable working in ambiguous and evolving circumstances, all while pushing toward a vision for the best experience for your customers.

This position is an individual contributor role reporting to the Director, Product Experience, PLG.

• Own and contribute to the end to end design of a wide variety of high impact commerce and product experiences
• Help develop the next generation of agentic and AI experiences while leveraging AI tools to ideate and increase your productivity
• Sketch, wireframe, and prototype to turn concepts into high‑fidelity designs and design systems
• Produce visually compelling end to end experiences that fit seamlessly within the broader brand context
• Drive qualitative research with research partners to better understand your customers, to validate the direction of your design work, and to supplement quantitative data
• Use analytics data to constantly validate, improve, advocate for, and measure the success of your work
• Use competitive analysis and industry standard best practices to identify new user experiences that will deliver value to our customers
• Drive design reviews and vision discussions with stakeholders, actively managing live feedback to align on direction and ensure design quality
• Work closely with your design team peers through regular critique, project collaboration, and mentorship
• Work closely with both the marketing and product design teams to build cohesive end to end customer experiences
• Work in close partnership with our product managers to help define the project roadmap and execute on project requirements and business objectives
• Work with our engineering teams to provide guidance and ensure the quality of the implementation of your work
• Collaborate with writing and content partners to ensure messaging aligns with go to market strategy and ensures coherence across existing surfaces
• Work with customer support partners to help identify potential problems and project opportunities

Hybrid:
Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign are assigned a…