Senior Product Designer

About the Role

We are looking for a fantastic Product Designer to help create the best experiences for our Roo customers:
Hospitals, Vets, Techs, and Students. This role will report to the Lead Product Designer on our small but mighty design team and will play a key role in defining design  will contribute to our design system while delivering new features and product enhancements across multiple platforms: website, responsive web app, and mobile app.

This role offers the opportunity to take ownership of design within a squad, proactively shape problem statements and project scope, and drive long‑term strategic opportunities that align with business and user needs.

• Drive product growth by designing and delivering new features and enhancements across the website, responsive web app, and mobile app.
• Act as a strategic design lead within a squad, shaping the overall product vision in partnership with Product Managers and Engineers.
• Create and help govern design systems, ensuring consistency and scalability across the product.
• Define and frame design challenges that span multiple squads, ensuring alignment with broader product strategy and business goals.
• Measure the impact of design decisions through research and data analysis, iterating as needed to enhance user experience and business outcomes.
• Own key user journeys, ensuring seamless, high‑quality experiences across platforms.
• Run and analyze user research, co‑leading research initiatives with Product Managers to inform decision‑making.
• Coach and mentor junior designers, helping them frame problems and structure their projects effectively.
• Socialize design insights across the company to deepen team‑wide understanding of our users and product.
• Stay ahead of industry trends, incorporating best practices into our design processes.

• 4‑8+ years of experience in product design, with a strong portfolio demonstrating UX/UI expertise and end‑to‑end design ownership.
• Experience creating and maintaining design systems, ensuring consistency and scalability.
• Proficiency in Figma and other standard design tools.
• Strong UX and UI design skills, with the ability to balance user needs and business goals.
• Experience defining and conducting user research to inform product decisions.
• Ability to create proof‑of‑concept designs and shape early product definitions.
• Experience aligning cross‑functional teams, including Product Managers and Engineers, to shared design goals.
• Ability to work in a fast‑paced startup environment, adapting quickly to shifting priorities.
• Strong collaboration and communication skills, with experience working across US and international teams.

Exact compensation may vary based on skills, experience, and location.

Base salary ranges by region:

• New York – $150,000 – $190,000 USD
• Washington – $135,000 – $170,000 USD
• North Carolina – $120,000 – $150,000 USD
• Other locations – $125,000 – $160,000 USD

Bias to Urgency
· Drive Measurable Impact
· Seek Understanding
· Solve Customer Problems
· Have Fun!

• Accelerated growth & learning potential.
• Stipends for home office setup, continuing education, and monthly wellness.
• Comprehensive health benefits (base medical plan covered 100% with optional premium buy‑up plans).
• 401(k)
• Unlimited Paid Time Off.
• Paid maternity, paternity, and reproductive care leave.
• Gifts on birthday & anniversary.
• Opportunity for domestic travel, including regional team‑building events.

Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box, but we encourage you to apply even if you are not confident in every expectation listed.

While we are a remote‑first company, if you are based in San Francisco this will be a hybrid role.