UX Content Writer Consultant - Columbus, OH

Responsibilities

In this role, you will ensure the voice of Huntington is brought to life across the digital customer journey. This work includes: distilling information about financial products into consumer‑friendly content that guides users effortlessly through digital interactions, researching, writing, fact‑checking, reviewing, editing, and championing content that ensures clarity, accuracy, transparency, ease‑of‑use, and timeliness, developing the content strategy for new products, services, and experiences, establishing standards, style guides, and processes that promote inclusivity and consistency across the organization’s communications efforts, collaborating with interaction designers, visual designers, researchers, experience strategists, creative technologists, business representatives, legal and compliance partners, brand and marketing managers, and leadership to realize innovative design solutions, and participating in iterative design and evaluation activities to refine UI concepts.

• Bachelor's Degree in English, creative writing, journalism, content design, user experience design, human factors design, industrial design, information technology, history, or psychology
• 5+ years of experience in creating/editing content for digital experiences

• Outstanding digital writing and editing skills, with an eye for UX implications
• Excellent verbal communication skills and practice leading group discussions, defending creative decision‑making, and aligning with partners
• Skill and enthusiasm in researching and mastering complex topics, especially in the technology and personal finance spaces
• Experience as a key contributor in a professional creative team setting
• Experience with responsive web design and mobile‑first approaches
• Familiarity with ADA compliance, usability standards, and guidelines
• Familiarity with Associated Press Style
• Comfort with ambiguous problem‑solving tasks and a positive, can‑do attitude toward resolving them
• Ability to work on multiple projects concurrently, demonstrating a mature ability to prioritize and manage time
• Demonstrated success in cultivating quality working relationships across all levels of an organization
• Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Office

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in‑office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F‑1 students, H‑1B professionals, O‑1 workers, TN workers, E‑3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full‑time basis.

Huntington is an Equal Opportunity Employer.

Visit Huntington's Career Web Site for more details.

Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.