Designer, Store Design
Job Description & How to Apply Below
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
WHO WE ARE
We love books and all things beautiful
We are Canada’s Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning…
We play by the following rules:
We exist to add joy to our customers’ lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we’d treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate
Job Description
MISSION
The Designer, Store Design, is responsible for developing all aspects of design for the Indigo retail environment. The primary focus will be on creating concepts that align with Indigo's brand and business goals to enhance the Customer Experience.
KEY PERFORMANCE METRICS
Completion of new store projects on time, on budget, and within scope
Elevation of store design and experience (both for customers and employees)
Customer satisfaction, as evidenced by stakeholder feedback
KEY
ACCOUNTABILITIES
Functional
Support the development of new store designs and assist with managing concept and millwork development drawings.
Working closely with cross-functional departments on projects as applicable
Working closely with architects, consultants (Architects of Record, MEP engineers, Structural engineers, Lighting Designers), fabricators and suppliers
Contributes to design solutions that achieve merchandising goals outlined in the design brief
Responsible for the execution of team deliverables
Produce CAD fixture floor plans for large and small format projects
Produce CAD & 3D renderings where necessary to illustrate the effectiveness of new designs, plans and fixtures
Support the design and roll-out of fixtures
Understand and apply Indigo's Store Design standards to store projects
Responsible for maintaining and updating the database of the current fixture floor plans, fixture drawings, and photographs of all stores
Responsible for sourcing samples from suppliers and maintaining the materials library.
Take on special projects assigned by senior team members
Embrace and seek out solutions that support the omni-channel, online / in-store integrated customer experience
Ensure the store experience is best-in-class, acting as an advocate for the customer and employee by placing them at the forefront of all design and decision-making processes
People
Collaborate with others to drive flexible and iterative solutions, quickly and easily.
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself.
Support others to see the impacts of their efforts and proactively engage other functions to get input.
Encourage others to freely share their perspectives and be open to feedback.
Cultural
Model Indigo’s beliefs and convey a positive image in everything you do
Celebrate the diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion, and influence change through your team and/or the organization
SCOPE
Reports to:
Manager, Store Design
Qualifications
Work Experience / Education / Certifications
Minimum 3-5 years of professional experience in commercial interior design in retail, hospitality, or equivalent
Degree or Diploma in Interior Design, Architecture, Architectural Technology, Industrial Design or equivalent
LEED & WELL accreditation, knowledge and project experience are an asset
Member of ARIDO (Association of Registered…
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