Product Design Lead

* Please note we only accept online applications.*

We’re hiring a Product Design Lead to champion visual and interface design across Nest’s products and services. In this role, you’ll own the quality and consistency of our UX and UI, collaborating with brand, service design and product teams to turn ideas into elegant, intuitive interfaces that put accessibility and usability first. You’ll translate insights into high‑fidelity designs, streamline user journeys, enhance our design system, and work closely with developers to bring exceptional experiences to life, helping shape the future of pensions for our members, employers and partners.

The minimum criteria for this role are:

• Significant experience as a product, UX/UI designer preferably within the pensions or wider financial services sector
• Strong understanding of mobile and responsive design principles and accessible design by default
• Experience working with and enhancing design systems
• A portfolio of work showcasing high-quality visual design work across digital platforms
• Proficiency with UX and UI design and prototyping tools such as Figma, Adobe, Sketch or similar
• Strong collaboration skills to work effectively with other designers, engineering and product teams
• Strong attention to detail while keeping the product vision and CX strategy in focus
• Ability to collaborate with cross-functional teams, and communicate and defend design decisions to a variety of stakeholders

*** When applying for this role, please ensure you include a link to your portfolio on CV or on your application form.***

Don't worry if you think you don't have all the key skills, it might be worth taking the few minutes to apply as we're good at spotting potential and offer a generous training budget.

Please download a full job description to find a full scope, deliverables, experience and personal attributes required for this role.

Flexible and agile working

Everyone's personal situation is different.

To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements):

• hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required)

For more information about our recruitment process click here

The Customer Experience team creates user-focused experiences combining product ownership, design thinking, and business insight. We're responsible for shaping the experience across all customer groups—members, employer providers, and distribution partners—through various channels.

We prioritise delivering value through continuous feedback from customers and colleagues. Prototypes and mock‑ups help us test ideas and refine experiences, while data guides our decisions and solution design.

Product owners lead teams in our B2B and B2C domains, prioritising features and owning the product roadmap. Our service design team focus on end‑to‑end journeys and service interaction contributing to a cohesive experience. UX and UI designers turn insights into accessible, user‑friendly interfaces. Business analysts define requirements and identify opportunities to improve.

We focus on delivering meaningful, easy-to-use experiences for our members, employers and partners—driven by a product‑led mindset.

Nest is an award‑winning workplace pension scheme, the largest in the country.

Set up by the government to give every worker in the UK somewhere to save, our first‑class responsible investment practice and governance are the backbone of what we do, supported by all the functions you’d expect to find in a thriving business. We’re committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment.

Diversity, Equity and Inclusion

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion/belief, sex, sexual orientation or socio economic…