Product Designer, Retail Classic

Hi there! Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We're looking for a Staff Product Designer to join our Retail point-of-sale design team in Montreal. You'll design for products that tens of thousands of merchants rely on every single day to run their stores — where a confusing flow isn't an inconvenience, it's a line of customers at the counter. Design at this scale is a different sport: every improvement lands with enormous reach, and every decision has to earn the trust of people whose livelihood runs through our software.

This is a role for a designer who finds the hard problems more interesting than the shiny ones: simplifying deeply established workflows without breaking what merchants depend on, finding elegant solutions within real technical constraints, and knowing when familiarity is a feature — and when it's holding users back.

Location: Montreal (HQ) preferred, working in-office alongside the team; open to other locations in eastern Canada.

• Own end-to-end design for core point-of-sale experiences — from problem framing through polished, shipped product — and be accountable for their quality and outcomes.
• Make complicated flows feel simple
  : distill dense, high-frequency merchant workflows into clear, fast, confidence-inspiring experiences.
• Design with real-world constraints as creative fuel — partnering closely with engineering to find solutions that are both excellent and feasible in mature, at-scale systems.
• Ground decisions in evidence
  : drive your own research and testing with real merchants, so improvements are built on how people actually work, not assumptions.
• Think in systems
  : strengthen consistency across the wider point-of-sale portfolio, contributing patterns and improvements back to our shared design system.
• Multiply the team
  : mentor other designers, raise the bar through critique, and bring a point of view that makes the work around you better.
• Put AI to work in your craft — using modern tools to explore, prototype, and validate faster, and modelling new ways of working for the team.

• 8+ years of product design experience at product-driven tech companies, with measurable impact on shipped products.
• A portfolio that shows strong fundamentals, polished UI craft, and complex workflows made simple.
• Experience designing for mature, at-scale products — and the judgment to know when to simplify, when to modernize, and when to leave well enough alone.
• A track record of partnering with engineering to navigate technical constraints and still ship excellent work.
• Fluency with prototyping and research methods to validate decisions and shape product direction.
• Active use of AI tools in your design workflow, and curiosity about how they're changing the craft.
• Strong communication skills — able to build alignment with cross-functional, global partners.
• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

#LI-DS1

To all recruitment agencies:
Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.