Design Lead; Digital Services CPF Board Job Singapore,Design & Architecture

Position: Design Lead (Digital Services) . CPF Board
# Design Lead (Digital Services)
CPF Board, Singapore Public services

Public sector## Why this work matters

Provides retirement income, healthcare financing, and home financing security for over 4 million Singaporeans through a comprehensive, nationally mandated savings scheme.

View the full listing and apply →Listed 9 Oct 2026

Applications are handled by CPF Board, not by Hard Problems.## About the roleCPF Board is a Singapore government statutory board that administers the Central Provident Fund, helping over 4 million members manage savings for retirement, healthcare, and housing. Its Digital Services Division builds and maintains the digital products and services that members and staff rely on.### The role

This is a 2-year full-time contract position directly under CPF Board's payroll, with potential for conversion to a permanent role. The Design Lead sits within the Digital Services Division and is responsible for leading a multidisciplinary team of designers, owning design standards and practice, and ensuring design outcomes align with both user needs and organisational priorities. Seniority and job title will be set based on individual experience.###

What you would do
* Lead and develop a team of designers, building a culture of collaboration, continuous learning, and design quality.
* Establish, maintain, and govern design standards, frameworks, and practices to ensure consistency across CPF's digital products and services.
* Drive design outcomes across the full process, from discovery and concept development through to delivery and optimisation.
* Provide design direction, coaching, and constructive feedback to strengthen individual craft and overall team capability.
* Partner with product, engineering, business, and operations stakeholders to align design solutions with organisational priorities and user needs.
* Champion human-centred design and represent user needs in strategic and operational decisions.
* Review design outputs for alignment with accessibility, usability, and service quality standards.
* Contribute to design strategy, capability building, and the ongoing development of the design practice within the division.### What they are looking for
* Relevant experience leading multidisciplinary design teams and delivering user-centred digital products and services.
* Demonstrated design craft across interaction design, visual design, service design, or related disciplines.
* Ability to establish and govern design standards, guidelines, and processes that support quality and consistency at scale.
* Experience coaching, mentoring, and developing designers in an inclusive and collaborative environment.
* Effective stakeholder management skills, including the ability to build alignment and influence decisions across diverse perspectives.
* Knowledge of human-centred design methodologies, accessibility principles, and design systems.
* Clear communication skills, with the ability to articulate design rationale to both technical and non-technical audiences.
* Adaptable and resourceful when managing competing priorities while keeping focus on user and organisational outcomes.### Working arrangements

The role is based in Singapore and follows a hybrid work model that allows for some remote working, subject to operational requirements.### Pay and benefits

The role includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities. Promotion opportunities are available based on capability and performance.## Details

Location:

Singapore On-site or remote:
Hybrid Salary:
n/aSector:
Public services

Role:
Product design

Seniority:
Staff Organisation:
Public sector## About CPF Board Central Provident Fund (CPF) Board is the cornerstone of Singapore's social security system, serving over 4 million members in securing their retirement, healthcare, and housing needs. It operates as a statutory board under the Ministry of Manpower, administering an employment-based savings scheme funded by mandatory employer and employee contributions.(Use the "Apply for this Job" box below).