Senior Product Designer — Remote IoT Platform & UX Impact

About Hologram

The future, as we see it, has millions of devices connected to the internet — everything from citywide bike-sharing systems to smarter heart monitors to internet-connected eggs to catch sea turtle poachers. Hologram is here to connect anything to the internet — via our global cellular platform and network available in over 200 countries and territories. The future is connected, and we are connecting it.

We're looking for a Senior Product Designer to craft and evolve the connectivity and fleet management platform used by the world’s most exciting IoT startups.

As a Senior Product Designer, you’ll be responsible for the full product design lifecycle – from ideation to research, to crafting the design vision, to implementation. You’ll own large parts of Hologram’s connectivity and fleet management platform. You will design new services, features, and capabilities for both our network and customer-facing suite of tools.

You’re someone who has a passion to deliver the best user experiences, with an uncanny knack for uncovering hidden user insights and translating those into design. We’d love to see you apply if you have a background in owning product experiences end-to-end and thrive in high-growth environments.

• Collaborate with product managers and engineers in a squad model to define broad requirements and design goals.
• Plan and conduct research with users, both internal and external, with a focus on co-creating products with users.
• Build prototypes of various fidelity to validate new product concepts.
• Relentlessly champion the user while defining user experience opportunities and identifying use cases.
• Identify usability issues for upcoming feature releases and collaboratively align on a solution.
• Tackle complex design problems and provide clarity for the team as you break them down into viable, user-centered solutions.
• Analyze engagement metrics on in-flight pilots, and rapidly iterate the design with an eye towards constant improvement.
• Partner with engineers to test new features and identify bugs prior to deploying to production.
• Help build and apply design standards and processes across the Product & Design team
• Be part of a small, lean team (to start)—where you'll have a big impact

• 5+ years of working in product design or experience design roles, in either in-house or agency settings (in-house preferred)
• Bonus points for experience with SaaS products or complex consumer experiences
• Familiarity with squad working models in high growth environments
• Track record of building successful products — with a diverse portfolio to show how you contributed to those teams with examples of your product, interaction, and design work.
• You consistently deliver visually compelling UIs and experiences that stand out in your industry.
• Can level up to systems-level thinking when the problem requires it.
• Consistent use of research / UXR methodologies to define products and guide decision-making.
• Comfortable working across the product lifecycle, and across different design disciplines.
• Ability to convincingly present your work and communicate your design process to the wider organization.
• Examples of design leadership and design advocacy throughout your career.
• Education (formal or otherwise) in design, UX, HCI, cognitive psychology, or related field
• Extra points for experience with developing new-to-market products or services
• A deep understanding of how user experiences lace together across different platforms
• Mastery of design tools such as Sketch, Abstract, and similar
• Different gears for different design challenges—ability to quickly and smoothly transition from concepts and ideation to detailed execution
• Can see the forest through the trees—you find…