Designer . Made Tech

# Designer Made Tech, UKPublic services## Why this work matters

Made Tech helps central government, the NHS and local councils build and modernise digital public services, improving outcomes for millions of people across the UK.View the full listing and apply →Listed 1 Nov 2026

Applications are handled by Made Tech, not by Hard Problems.## About Made Tech Made Tech is a digital, data, and technology consultancy that works with UK public sector organisations to design and deliver critical services. The company has built a community of designers and researchers to support the public sector's growing demand for user-centred, design-led service delivery.### The role

The Designer sits within the Strategy & Design / Experience Design department and works as an experienced practitioner embedded in a product team. The role involves leading the end-to-end design of a public service, influencing its direction, and assuring the quality of design delivery. Designers are also active members of Made Tech's user-centred design (UCD) community.### What you would do
* Act as the design subject matter expert on a product team, facilitating the design process and communicating decisions to the team and stakeholders
* Identify potential problems, shape them, and develop solutions
* Assure the quality of design delivery within your team and introduce good habits for sharing and improving design work
* Develop new approaches to complex design challenges, grounded in fundamental design principles
* Work with leading design tools including Figma, the  prototyping kit, and Adobe In Design
* Coach and mentor other designers, and help define interaction and service design standards
* Advocate for the interaction and service design practice both internally and with clients and partners
* Contribute to communities of practice by sharing suggestions, approaches, and ideas, and by seeking feedback on your own work
* Take part occasionally in hiring designers and researchers, and help define Made Tech's design principles### What they are looking for
* Experienced practitioner in interaction and/or service design
* Proficient in leading design tools, including Figma, the  prototyping kit, and Adobe In Design
* Able to develop novel approaches to complex design challenges based on design principles
* Able to coach and mentor others and define design standards
* Strong client focus and drive to deliver
* Skilled in facilitation and thinking through making
* Comfortable working with some autonomy, recognising when to seek further guidance
* Eligibility to obtain SC (Security Check) clearance, which will be required if successful### Working arrangements

The role is based at any of Made Tech's UK office hubs:
Bristol, London, Manchester, or Swansea. It is a hybrid position, with part-time remote working available for all staff. Flexible working hours are also offered. Successful candidates will be required to undertake SC clearance.### Pay and benefits

The salary is £38,000 - £42,000 per year. Benefits include 30 days paid annual leave plus bank holidays, flexible working hours, flexible parental leave, part-time remote working, paid counselling, and access to financial and legal advice. A flexible benefits platform is also available, covering a Smart Tech scheme, Cycle to Work scheme, and an individual benefits allowance that can be put towards a healthcare cash plan or pension plan.##

Details

Location:

UKOn-site or remote:
Hybrid Salary:
£38,000 - £42,000

Sector:
Public services

Role:
Service design

Seniority:
General Organisation:
For-profit

This job is listed on the Hard Problems job board, but details come from the employer’s own listing and may have changed — always check the original posting.