Senior Product Designer

A senior product designer is needed to shape the core experience of a fast-growing consumer marketplace that connects pet owners with caregivers across iOS, Android, and web. Operating as the lead designer within a product squad, the role carries genuine strategic influence over the direction of the area, owning the most consequential journeys such as onboarding, listing, search, matching, and pre-stay preparation.

• Design mobile-first experiences across iOS, Android, and web, honouring platform conventions while extending a shared design system.
• Lead discovery research for the squad, including user interviews, usability studies, and concept tests, and use product analytics together with qualitative signals to guide iteration.
• Frame problems and hypotheses with cross-functional partners, selecting the right validation method to confirm the team is building the right thing.
• Design AI-powered features for matching, personalisation, and communication with trust and transparency, and use AI tools daily to accelerate exploration, prototyping, and synthesis.
• Work closely with product, engineering, user research, content, data, and commercial stakeholders, communicating design rationale, facilitating alignment workshops, and negotiating trade-offs.
• Map end-to-end journeys and service relationships rather than solving isolated problems, championing craft and accessibility throughout.

• A portfolio demonstrating strong systems thinking, with native iOS and Android experience alongside responsive web work.
• Background in consumer-facing products where design is expected to land emotionally, not just functionally.
• Comfort defining problems in ambiguous settings rather than waiting for fully scoped briefs.
• Enthusiastic, day-to-day use of AI tools as part of the design workflow.
• Track record of staying engaged in the room when decisions are contested, helping find a path through trade-offs.
• Clear written and verbal communication, with the ability to align diverse stakeholders around design rationale.

• Experience contributing to or evolving a multi-platform design system.
• Familiarity with marketplace or two-sided consumer products.
• Comfort working remotely within UK tax residency requirements.

• Fully remote within the UK, with quarterly all-expenses-paid team meetups and access to co-working spaces worldwide.
• Mac Book and Apple accessories on joining, plus an annual home-office allowance.
• Twenty-five days of leave plus bank holidays and a festive closure, plus a pension contribution, annual salary review, equity, and a discretionary quarterly bonus.
• Private medical and dental cover, a healthcare cash plan, an eyecare scheme, and weekly virtual yoga.
• Annual personal-development budget and protected learning time.
• Pet-friendly perks including up to £500 per year towards house-sitting travel, adoption-fee coverage, and paid pawternity leave to help a new pet settle in.