Surgery Support Coordinator

Overview

US Oncology Network is looking for a Surgery Support Coordinator to join team at Texas Oncology! This remote position will support the Gyn Onc department at the North Austin location (12221 Renfert Way Suite 300 Austin, Texas 78758). This is a full-time Monday-Friday 7:45am-4:30pm position with no weekends, call, or major holidays.

This position will be either a level 1, 2 or 3 based on relevant candidate experience.

Notes from the hiring manager:
Our gynecologic oncology clinic offers an exceptional opportunity to build a rewarding career in women’s health. We provide a supportive, team-oriented environment where every employee is valued and collaboration is at the heart of what we do. As part of our team, you will work alongside experienced, compassionate professionals dedicated to delivering the highest quality patient care. We foster open communication, encourage professional growth, and promote work life balance, creating a positive workplace where you can thrive while making a meaningful impact on patients’ lives.

As a part of the US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby.

Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

Under minimal supervision, dedicated to internal surgery scheduling from physician’s orders as directed by the physician. Close working relationship and good communication with physician a must. Reserve operating room date and time. Schedule anesthesia and surgical assistant and any outside surgical representatives and/or equipment necessary for procedure. Provide patient with pre-operative testing information ordered by physician. May be required to obtain any pre-operative testing results requested by physician and take appropriate actions as directed by Physician.

Obtain necessary insurance authorization and pre-certification from insurance company with the proper Procedure (CPT) and Diagnosis codes (ICD-10). Communicate to the patient surgical information, all necessary prep the date/time/location of the appointment. May help orient, train and assign work of lower-level employees. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

The essential duties and responsibilities:

• Plan, implement, coordinate, evaluate and promote the continuity of care consistent with established standards and practices.
• Review with patient, their medications and health history; may impact surgical clearance from other care providers.
  • Coordinate, schedule, and authorize pre-operative clearance testing and any diagnostic imaging, (e.g., CT, MRI, US, X-Ray).
  • Scan any surgery documents into EMR as applicable (e.g. signed surgery orders, consents, cardiac clearance, authorizations).
• Serve as a patient advocate and serves as a liaison between the patient, payor, office and facility to answer questions and elevate issues.
• Ensure reports (e.g., Pathology, OR, other) are captured in chart.
  • Surgical pathology reports are in chart.
  • All patients have returned to the office as ordered…