Failsafe Officer

Main area Division D
- Ophthalmology Grade Band 4 Contract Permanent Hours

• Full time
• Part time
• Flexible working

37.5 hours per week (Full Time or Part Time / Flexible working hours may be considered) Job
-D-CVA
957

Employer Cambridge University Hospitals NHS Foundation Trust Employer type NHS Site Addenbrookes Hospital-Division D Town Cambridge Salary £28,392 - £31,157 p.a. pro rata Salary period Yearly Closing 12/07/2026 23:59 Interview date 22/07/2026

The Failsafe officer is responsible for the management of the overdue follow up waiting list within Ophthalmology and ensuring all patients have appointments within agreed time frames. When this is not possible it is the Failsafe officers’ duty to elevate the overdue patients for clinical review.

The Failsafe officer will also be responsible for monitoring patient waiting times and overdue dates, ensuring clinical reviews take place for all overdue patients and inputting failsafe review information into the Trust system.

The Failsafe officer is responsible for ensuring Ophthalmology patients are not lost to follow up and all patients have appointments within agreed time frames. When this is not possible it is the Failsafe officers’ duty to elevate the overdue patients for clinical review.

The Failsafe officer will be responsible for monitoring patient waiting times and overdue dates and ensuring clinical reviews take place for all overdue patients and inputting failsafe review information into Epic.

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here.

CUH’s values – Together
- Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

• applied for a Graduate visa
• or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

This vacancy will close at midnight on 12th July 2026.

Interviews are due to be held on 22nd July 2026.

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost…