Director of Operations - Pathology Services

This position is incentive eligible.

This position is primarily Work from Home; however, travel will be required to support all practice sites between the Continental Division (Denver Market) and the Mid America Division (Kansas City Market). Applicants must reside in either of these market bases or surrounding areas to be considered or willing to relocate.

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The primary responsibilities of the Division Director of Operations for Pathology Services include the development and maintenance of the daily operations and management of pathology programs across the Continental and Mid America Divisions. Provides leadership and direction for the Pathology program management and daily operations.

This position serves as the Hospital Based Services (HBS) representative for the Divisions, holding the physicians accountable to the contracted terms and ensuring that the interests of HCA and the Divisions are met. This position is responsible for the development, communication, and implementation of standardized operations processes, workflow design, and ongoing measurement of key success indicators.

• Works effectively with all stakeholders or vendors for pathology technical services.
• The overall responsibility for the functions of HBP services in their respective Division to ensure maximum utilization of resources and the efficient delivery of services.
• Participates in monthly:
• Division MORs with monthly performance metrics and analysis of variances to budget
• Quality reporting and directive initiatives targeting improvement area
• Financial and strategic planning
• Identifies opportunities to increase the scope of practice of the Hospital-Based Practices services.
• Interacts on a regular basis with HBP AVP of Pathology Services, Division Medical Director, Market Medical Director and Divisional and hospital leadership to ensure their HBP services and clinical operations needs are met
• Assists in resolving any medical/administrative issues.
• Reviews monthly quality/clinical operating reports.
• Monitors workflow through the practices to ensure appropriate utilization of physician time and staff coverage
• Monitors and reviews case reporting turnaround, quality and billing input into the system for timeliness, accuracy and thoroughness
• Develops special work load reports to adjust staffing level as necessary
• Participates in annual budgeting process for their respective market’s pathology group
• Analyzes and forecasts the impact of increasing or decreasing current level of HBP services provided by the pathology program
• Recommends corrective action as required to eliminate negative variances.
• Works to ensure timeliness, accuracy and completeness of all other financial reports to meet specified deadlines.
• Works to develop and report key financial and other operating indicators.
• Evaluates financial performance to budget and prior period trends and understands causes of variances.
• Ensures that development of a quality program in conjunction with HCA, CAP (College of American Pathology) and other standards, to include facilitation of quarterly quality reviews and providing for problem resolutions.
• Promotes the development of pathology employment as a team-oriented process, which incorporates the standards of daily multidisciplinary collaborative rounds and physician-to-physician hand-offs.
• Assists with audits and evaluations of compliance with clinical guidelines.
• Serves as a resource for pathology-based provider programs within Division.
• Participates in partner/vendor…