Admissions Representative Remote; RMT

Ultimate Medical Academy is a non‑profit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content‑rich, interactive online programs as well as hands‑on training at our Clearwater, Florida campus.

As a full‑time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid) minimum $50,000 - maximum $250,000 (1x annual salary)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position: Do you have a passion for helping others achieve their goals and overcome challenges? Are you confident speaking with different types of people? Does high‑energy describe your personality? Are you a good listener and a patient problem solver? If you answered yes to these questions, then you might be a perfect fit for the Online Admissions Representative position at Ultimate Medical Academy (UMA).

As a member of the admissions team, you’ll be responsible for meeting clearly defined metrics and performance levels in a dynamic work environment. You will be responsible for contacting prospective students who have expressed an interest in furthering their education and you will help them understand how the programs offered at our campus can meet their needs. The Admissions Associate conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and UMA policies and procedures.

The Admissions Representative reports to the Director of Admissions.

As an Admissions Representative, you’ll help prospective students decide if enrolling at UMA is the right choice for their education. And you don’t need to have experience working at a school for this role, because we provide comprehensive paid training.

Functional:

• Follows admissions criteria for all perspective students in accordance with all school and company policies and procedures, all applicable federal and state regulations, and all accrediting agency standards and requirements.
• Contacts potential students utilizing most appropriate method of contact (e.g., phone, email, etc.) to set up information session.
• Conducts interviews of prospective students while gauging interest level, area of study, time and availability, etc.
• Serve as liaison between prospective student and Admissions on their initial visit to the school.
• Contact graduates, previously cancelled students, and students scheduled to start in classes to provide program opportunities and assess class readiness.
• Use Interaction Client to efficiently respond to student inquiries through inbound and outbound phone calls, emails, and other forms of approved communication.
• Evaluates prospective students based on his/her needs, desire, interests, qualifications, motivations, commitments, and determinations in a qualitative manner.
• Completes and maintains all required paperwork (e.g., enrollment, transfer requests, etc.) and data entry in an accurate, timely, and compliant manner.
• Refers students as appropriate to Student Finance and/or correct department.
• Schedules appointments for campus tours.
• Follows all training and guidance as provided by the Director of Admissions.

• Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
• Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.
• Minimum of a high school…