Education Success Partner

Location: New York

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“We enable greatness in people and organizations everywhere.”

Franklin Covey (NYSE: FC) is the workplace of choice for Achievers with Heart. We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, Franklin Covey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action.

Our services and products are primarily delivered through our subscription offerings, which are comprised of the Franklin Covey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100, Fortune 500, thousands of small and mid‑size businesses, and numerous government entities.

Franklin Covey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post‑secondary schools and institutions.

Title: Education Success Partner

Payroll

Title:

Education Success Partner

Division & Department: Education K12 Sales

Status: Full‑Time Exempt

Reports To: Manager, Client Success

Location: Remote – Anywhere in the Greater NY/New England area

Compensation: Anticipated compensation for this position is a base salary of $68‑93k plus variable pay up to $15k

At Franklin Covey Education, we believe every child has the potential to lead—and every educator deserves the tools to help them get there. Through our flagship solution, Leader in Me, we support thousands of K‑12 schools around the world in building a culture of leadership, character, and academic growth.

If you're passionate about helping others succeed, and you thrive in collaborative, mission‑driven environments – this could be your calling.

Job Summary

As an Education Success Partner (ESP), you will be the trusted strategic advisor to a portfolio of K‑12 schools implementing the Leader in Me framework. Think of yourself as an account manager, relationship builder, and thought partner — all rolled into one. Your job is to ensure schools get lasting impact from our partnership by helping them stay on track, deepen implementation, and realize their vision for students and staff.

Essential

Job Functions Manage a Portfolio of School Partners

• Drive Outcomes, Retention, and Revenue Expansion
• Serve as the primary point of contact for each school—leading strategic check‑ins, planning sessions, and renewal conversations.
• Build and maintain success plans that reflect school goals, usage of Franklin Covey services, and key implementation milestones.
• Monitor client health indicators and proactively identify roadblocks or risks, and work with your internal team to address them quickly.
• Forecast renewal likelihood and help prepare accounts for long‑term success.
• Connect client progress to measurable impact—both culturally and academically.

Collaborate Cross‑Functionally

• Partner with Franklin Covey Coaches to align delivery and consulting with school priorities.
• Work with Account Executives to develop growth strategies, craft proposals, and coordinate renewal timing.
• Work with funding team internally to identify funding opportunities and positioning with existing schools.
• Communicate clearly across teams to ensure everyone is aligned and driving toward shared goals.
• Partner with product teams to provide feedback and ensure client voice is elevated.

Fuel a Culture of Leadership and Learning

• Represent Franklin Covey values and live the principles of The 7 Habits of Highly Effective People.
• Attend internal team meetings, regional events, and symposiums that elevate your growth and client experience.
• Contribute ideas, energy, and enthusiasm to a team that values excellence, trust, and collaboration.

We’re looking for someone who is...

• Curious and Driven – You ask great questions,…