Online Teaching and Learning Support Specialist

Online Teaching and Learning Support Specialist

Helena College, University of Montana, is seeking a full‑time Online Teaching and Learning Support Specialist to support campus instructors and students in developing high‑quality courses across all delivery formats.

This on‑campus, in‑person position is based in Helena, Montana, and supports both the Donaldson and Airport campuses. The role is highly interactive and requires regular engagement with faculty and students. Flexible working hours are available.

• Collaborate with subject matter experts to design engaging, accessible, and outcome‑aligned courses.
• Develop clear, inclusive learning materials in multiple formats (text, video, audio, visual, AI‑assisted).
• Coordinate with Directors or Lead Faculty to develop course templates for programs or specific courses.
• Participate in course design reviews and revise courses as needed across modalities.

• Provide training and individualized support on course design, instructional technologies, and effective online teaching practices.
• Partner with departments to promote faculty development initiatives focused on student engagement and success.
• Support instructors in using the LMS and related instructional technology tools.
• Assist with onboarding and orienting new faculty—both adjunct and full‑time—especially those teaching online.

• Collaborate with campus stakeholders to enhance the online learning experience and support online student success.
• Develop strategies to build a strong sense of community among online learners, supporting retention and completion.
• Create support networks and outreach initiatives for online courses and programs, including collaboration with advisors and high school counselors.
• Advocate for online students to ensure equitable access to resources and services.
• Serve as an academic coach, proactively connecting with online students and their advisors based on individual progress indicators.

• Create and maintain documentation, tutorials, and training resources that support course design and online teaching and learning.
• Perform additional duties as assigned.

This position is not responsible for the supervision or management of classified staff members or contract professional employees.

• Bachelor’s degree in Education or a related field (instructional design, curriculum development, educational technology, online education, adult learning, or higher education).
• Master’s degree in Education, Instructional or Educational Technology, Curriculum Development, or a related field; or significant teaching experience in higher education.
• At least one year of relevant teaching experience, preferably online and in a higher education setting.
• Experience designing and developing engaging learning materials and online curricula—including assessments, outcome mappings, and multimedia—using instructional design principles and collaboration with subject matter experts.
• Experience in project management and in designing and delivering training for adult learners.
• Demonstrated experience teaching and developing courses within a learning management system (preferably Canvas).
• Familiarity with Montana University System policies and procedures related to online education and curriculum development.
• Experience creating ADA‑ and 508‑compliant content.

Full‑time, 1.0 FTE (40 Hours a week). Monday through Friday, 8:00 am to 5:00 pm. Hours and schedule may vary depending on the needs of the program.

Includes a comprehensive and competitive benefits package including insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Focus‑MFPE.

Six months minimum.

Sunday, February 1, 2026 by 11:59 PM (Mountain Time). Screening of applications will begin after the closing date; however, applications will continue to be accepted until an adequate applicant pool has been established.

• Letter of Interest – addressing your qualifications and…