CRM Campaign Specialist Posted £ Head-Office

🌟 Join Superdrug Head Office
- Make a Real Difference Every Day!

📍
Location: East Croydon Station

🕒
Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

💷
Salary: Competitive

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

• Manage the end-to-end delivery of multi-channel CRM campaigns using Adobe Campaign to design and build emails, push notifications and SMS
• Day to day production and delivery of communications including initial briefs, targeting and data selection, programming campaigns, and sharing results back with team
• Development and analysis of test and learn strategies to optimise communications effective
• Support CRM managers to become more effective in their CRM campaigns with a strong focus on understanding the customer content optimisation and highly targeted data for activating CRM campaigns
• Managing the scheduling and deployment of campaigns and member programmes across members and non-members

• Ideally 2+ years of relevant CRM experience
• Significant and relevant experience of using Adobe Campaign is key to this role
• Familiar with SQL, HTML and Java Script
• You should have relevant campaign experience in CRM operations for targeted, complex campaign activity for large retailers
• Ability to organise, analyse and evaluate campaign metrics and translate these into useful insight

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on Superdrug Own Brand Products both in store and online
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
• Company pension matching and bonus
• We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
• Come and be part of something special!

🔒 For information on how we manage and store your data please go to https://(Use the "Apply for this Job" box below)./