Coordinator, Adult Learner Services

Closing Date: January 7th, 2026 at 4:00 PM

CENTRE FOR LEARNING FUTURES: UNB ONLINE

UNB Online is a unit within Learning Futures that is focused on delivering innovative and flexible online credit and non-credit courses and programs to meet the educational needs of undergraduate and graduate students, adult learners, professionals, and remote students. The unit supports learners through academic advising, course navigation, learner success strategies, and facilitation of access to student services.

WHAT WE OFFER Full-time | Leave Replacement ending July 7, 2027 | Fredericton | Hybrid

UNB is committed to ensuring employees can maintain a healthy work-life balance. As such, we are proud to support a hybrid work approach, which includes flexible hours and work-from-home options.

Standard

Work Hours:

Mon - Fri | 8:15 am - 4:30 pm | 36.25 hours per week

Salary Range: $56,416 - $73,324 per annum

YOUR FOCUS

Reporting to the Executive Director, the Coordinator, Adult Learner Services reports to the Executive Director of UNB Online and is responsible for the administration, delivery, and improvement of academic support services for adult learner-focused credit and non-credit programs.

• Administer and implement support services for adult learner-focused credit and non-credit programs, including registration logistics, intake communications, and service delivery.
• Coordinate student-facing materials, timelines, and ongoing program communication in alignment with institutional goals.
• Provide academic advising for adult learners enrolled in programs such as the Bachelor of Integrated Studies, Certificate in Leadership Studies, LPN-BN Pathway, Certificate in Applied Behaviour Analysis, University Prep, and others as assigned.
• Advise part-time students receiving scholarships and bursaries, supporting retention and success through proactive advising, course planning, and academic problem-solving.
• Coordinate services related to the PLA Centre, including assessment facilitation, process improvements, stakeholder communication, and integration with advising and support.
• Liaise across departments and faculty units, contributing to program planning, delivery, committee work, and policy development related to adult learners and flexible learning.
• Lead and support initiatives that enhance student service delivery, academic pathways, and credit recognition.
• Represent Learning Futures on strategic committees and partnerships, including Faculty Council, Registrar's Advisory Committee (RAC), SEM-OAC, and CFB Gagetown collaborations.
• Manage communication and support for several hundred active learners annually.
• Participate in multi-unit projects and initiatives that influence strategic university planning and partnerships.
• Contribute to process improvements that impact enrolment and retention.
• Coordinate PLA activities and maintain accurate records in accordance with academic standards and policy.

WHAT YOU BRING

• Bachelor's degree in Education, Adult Education, or a related field.
• 3-5 years of experience in academic advising, student services, or adult learning support in a post-secondary environment.

Additional Strengths

• Proven leadership skills in supervision, coordination, and team support. Leadership skills within an academic or student services setting is considered a strong asset.
• Expertise in Prior Learning Assessment & Recognition (PLAR) advising, administration, and process development.
• Ability to mentor learners and guide the development of individualized learning plans.
• Knowledge of adult education principles, flexible learning models, and university systems.
• Excellent communication, interpersonal, and advising skills.
• Ability to work independently and collaboratively across departments.
• Familiarity with student information systems, academic policy, and stakeholder or committee engagement.

Additional Information WHY CHOOSE UNB?

UNB offers a large variety of benefits for employees, including a full pension, a minimum of three weeks of vacation annually, the Employee and Family Assistance Program (EFAP), and dental, life, and health insurance.

PROFESSIONAL & TECHNICAL STAFF UNION (PTSU)

This position is part of the PSAC, Local 60551 employee group and falls under the PTSU Collective Agreement.

COMMITMENT TO EQUITY, DIVERSITY & INCLUSION

The University of New Brunswick and PSAC/PTSU Local 60551 are committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression.

Preference will be given to Canadian citizens and permanent residents of Canada.

We thank all who apply; however, only those selected for an interview will be contacted.

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