Online – Graduate Assistant

JOB SUMMARY: William Penn University strives to create a vibrant learning
community for all its members, including students, staff, and faculty. To help foster that
community, Graduate Assistants will lead by example and develop others’ leadership
capabilities, employ relevant technologies, and actively demonstrate the Quaker virtues
of simplicity, peace-making, integrity, community, and equality.

DEPARMENT: Online Program

QUALIFICATIONS:

A. Education Bachelor’s Degree required
B. Experience Background in your assigned Graduate Assistant area
C. Abilities
• Demonstrated talent in building cohesive teams.

• Independent decision making and ability to exercise good judgment.

• Good written and oral communication skills.

• Ability to work independently and as a team member to complete
assigned tasks and meet deadlines.

• Organizational skills, time management, relationship building, and
communication skills are essential.

• Willing to work flexible hours.

REPORTS TO: Online Director

SUPERVISES: Assigned students

PERFORMANCE RESPONSIBILITIES:

Student Support
A. Communication:
Act as the first point of contact for student inquiries via email,
phone, or online platforms. Respond promptly to student questions, concerns, and
requests for assistance.
B. Orientation:
Assist in the creation and delivery of online orientation materials for new
students. Guide students through the online learning platform and familiarize them with
course expectations and resources.
C. Advising:
Provide academic advising and support to online students, helping them
navigate courses and the use of services.
Online Program Coordination
D. Resource Development:
Contribute to the development and updating of online
program resources, such as handbooks, guides, and instructional videos.
E. Data Management:
Maintain accurate records of student enrollment, attendance, and
performance. Assist with data collection and reporting for program evaluation.
Engagement and Community Building
F. Events:
Organize and participate in virtual events, workshops, and webinars to engage
online students and foster a sense of community.
G. Communication Channels:
Manage online communication channels, such as
discussion forums and social media groups, to promote interaction and collaboration
among students.
H. Networking Opportunities:
Assist students in connecting with peers, alumni, and
industry professionals to enhance their learning experience and career opportunities.
I. All Other duties as assigned.

EVALUATION: Performance will be the responsibility of the Online Director

TERMS OF EMPLOYMENT: At will employee.

Send cover letter, resume and references to:

William Penn University is an equal opportunity provider and employer