Academic Coach

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How to apply:

Submit a cover letter as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The Engineering Center for Academic Success (ECAS) serves the College of Engineering community by providing learning support and holistic academic-oriented support services to students. ECAS manages the administrative processes of the Scholastic Standing Committee (SSC) to uphold the academic standards and guidelines of the College as defined in the College Bulletin, and it manages the Honor Council process to maintain ethical conduct within the College community.

We are hiring two full‑time Academic Coaches who will report to ECAS and work closely with the College of Engineering C.A.R.E. Center. Academic Coaches will provide proactive, customized support to various student groups, including students on academic probation, students from marginalized populations, transfer students, and students referred by faculty, academic advisors, and C.A.R.E. Center staff.

Michigan Engineers are world‑class educators, researchers, students and staff who strive to build a people‑first future. As part of a top national public research institution, Michigan Engineering’s mission is to provide scientific and technological leadership to the people of the world, develop intellectually curious and socially conscious minds, create collaborative solutions to societal problems, and promote an inclusive and innovative community of service for the common good.

• Generous time off
• A retirement plan that provides two‑for‑one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long‑term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Maternity and parental leave

• Provide proactive, customized academic coaching for assigned students, including monitoring performance throughout the semester, recommending strategies and resources to improve performance, discussing nonacademic issues such as personal and financial concerns, physical and mental well‑being, and making appropriate referrals to relevant student service programs on campus.
• Compile and maintain requested tracking information for assigned students.
• Collaborate with other ECAS academic coaches to design and deliver programming, workshops, and events tailored to the needs and interests of the student populations being served.
• Collaborate with other ECAS academic coaches to research and maintain an updated listing of resources for students to utilize and contribute to a weekly ECAS newsletter to keep students informed of resources and opportunities and to provide motivational support.
• Participate in groups across the University that support undergraduate academic success, such as UPAGE (Undergraduate Program Advisors in Engineering), ACUM (Advisors Council at UM), and COUNTS (Council for Non‑traditional Students).
• Develop academic success resources for students.
• Develop suggestions to improve the college’s policies and procedures to help support student academic success.

• Professional experience
  • Intermediate level: 2+ years of academic coaching and/or advising with undergraduate students.
  • Senior level: 3+ years of academic coaching and/or advising with undergraduate students.
• Education
  • Intermediate level:
    Bachelor’s degree in a STEM field, Higher Education, or a related field.
  • Senior level:
    Master’s degree in a STEM field, Higher Education, or a related field, or an equivalent combination of education and experience.
• Demonstrated analytical and critical skills.
• Demonstrated proficiency with Microsoft Excel.
• Excellent oral and written communication skills, plus strong interpersonal skills.
• Experience with problem‑solving, conflict resolution, and customer service skills.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and…