Counselor, Academic, Education ​/ Teaching

Job Title:

Academic Counsellor – JEE/NEET
Company:  Physics Wallah (PW)

Location:

Work From Home (WFH)

Employment Type:

Full-Time

About Physics Wallah (PW)
Physics Wallah (PW) is one of India’s leading EdTech platforms, empowering millions of students to achieve their academic goals through affordable, high-quality education. We are committed to transforming learning outcomes for JEE/NEET aspirants through innovative digital solutions and expert academic guidance.

About the Role
We are looking for enthusiastic and result-driven  Academic Counsellors  with prior experience in  JEE/NEET counselling . This is a  work-from-home opportunity  for professionals who are passionate about guiding students, understanding their learning needs, and helping them choose the right academic path through Physics Wallah’s learning ecosystem.

Key Responsibilities
Counsel students and parents regarding  JEE/NEET course offerings , exam preparation strategies, and academic planning.
Understand students’ academic background and learning requirements to recommend the most suitable PW courses.
Engage with leads via  calls, Whats App, and emails  to ensure high conversion rates and excellent student experience.
Provide timely and empathetic responses to student queries and concerns.
Maintain accurate records of interactions, follow-ups, and conversions in the CRM system.
Coordinate with  academic and marketing teams  to improve student satisfaction, retention, and overall user experience.

Eligibility & Requirements
1–4 years of experience  in academic counselling, preferably in the  JEE/NEET domain .
Excellent communication and persuasion skills in  English and Hindi .
Strong student-handling and problem-solving abilities with an empathetic approach.
Familiarity with  online education platforms and digital counselling tools .
Must have a  laptop/desktop, stable internet connection , and a quiet work environment.