Administrator of Online Education, CCPA Online Programs

Category: Professional

Department: College of Community and Public Affairs

Locations: Binghamton, NY

Posted: Jan 6, 2026

Closes: Open Until Filled

Type: Full-time

.: 06041, 06152

Position : 195858

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service;
Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high‑achieving student body represents diverse experiences from first‑generation college‑goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Budget

Title:

Instructional Support Technician (SL‑3)

Salary: $70,000 - $80,000 (commensurate with experience)

Binghamton University is seeking a creative and collaborative Administrator of Online Education to support the maintenance, implementation, and innovation of our growing online program offerings. Working with faculty, the Administrator of Online Education maintains course content and learning assets in the University's Learning Management System (LMS) and related platforms. The ideal candidate will work closely with faculty, subject matter experts, and academic units to ensure continuity of instructor onboarding, the delivery of high‑quality and inclusive online courses, and an engaging student experience for our online programs.

This role plays a key part in advancing our mission to deliver transformative and accessible online education.

• Provide 1:1 support and standardized onboarding materials to new and continuing online instructors each semester.
• Offer ongoing mentorship and consultation to faculty on instructional design principles, inclusive pedagogy, and effective online teaching strategies.
• Coordinate course shell preparation, copying, and enrollments each semester to ensure consistency and quality across sections.
• Conduct regular course audits to verify alignment with accreditation standards, learning outcomes, and Regular and Substantive Interaction (RSI) requirements.
• Support the preparation of accreditation reports, curriculum reviews, and departmental quality assurance documentation.
• Collaborate with program directors, the Center for Learning and Teaching, and university partners to maintain and improve the quality of online offerings.
• Develop and maintain instructor sandboxes, resource repositories, and communications (e.g., newsletters, surveys) to support ongoing faculty development.
• Track and analyze enrollment, performance, and student engagement data to inform program decisions and continuous improvement.
• Ensure compliance with accessibility (WCAG, Section 508) and universal design principles across all online courses.
• Contribute to the development of new courses and electives and assist with the renewal of existing courses to maintain relevance and rigor.

• Bachelor's degree (or higher) in Instructional Design, Educational Technology, Curriculum & Instruction, or a related field
• At least 2 years of experience designing…