Academic Advisor and Support Services Specialist at University of Iowa Iowa , IA

Academic Advisor and Support Services Specialist (100% appointment) – University College, University of Iowa, Iowa City, IA.

The University of Iowa Distance and Online Education is seeking a dedicated Academic Advisor and Support Services Specialist to help students achieve their academic goals. This position provides comprehensive academic advising and program support to students admitted to University College programs, including the Bachelor of Applied Studies (BAS) and Bachelor of Liberal Studies (BLS) online degree programs. These programs serve various student populations, with a high volume of transfer and non‑traditional students.

• Support transfer students by evaluating transfer credit, identifying transfer course equivalencies, and providing a seamless transition to the University of Iowa.
• Collaborate with other offices to improve services for online and UC students, expand online academic supports, and conduct academic support workshops.
• Assess student understanding of graduation requirements and degree audits.
• And more!

• Bachelor’s degree, preferably in an education‑related field, or an equivalent combination of education and experience.
• 1 year experience in academic advising or other similar experience working in a higher‑education setting.
• Occasional local travel may be required for student recruitment and departmental outreach, typically within standard working hours.

• Demonstrates a working proficiency level in the following competencies:
• Ability to work in a team‑based environment that supports a variety of individuals and groups in a constructive and respectful manner.
• Ability to manage and prioritize multiple tasks and projects simultaneously, demonstrating strong organizational skills and attention to detail.
• Ability to process information with high levels of accuracy and attention to detail.
• Ability to work developmentally with students; ability to promote student learning, development, and success by applying advising approaches to a variety of individual student situations.

• Master’s degree, preferably in an education‑related field.
• 3 years’ experience working in an academic advising role.
• Direct experience and familiarity with FERPA and university regulations.

To be eligible for consideration, applicants must upload BOTH of the following and mark them each as a “Relevant File” to the job submission:

• A current resume.
• A cover letter.

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self‑disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the process.

The University will not sponsor any work authorization for this role.

This position is eligible for hybrid work (1 remote day/week) within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

$48,500 – $54,000, with the top of the range reserved for exceptionally qualified applicants. This position includes a comprehensive and competitive benefits package.

• Classification
  
  Title:
  
  Acad Clin Prog Mgt Specialist
• Appointment Type:
  Professional and Scientific
• Schedule:
  
  Full‑time
• Work Modality Options:
  Hybrid within Iowa

• Pay Level: 4A
• Starting Salary Minimum: $48,500

• Organization:
  University College
• Contact Name:
  Monica Frank
• Contact Email: monica-frank