Learning and Quality Manager

Job description

• Support continuous curriculum improvement, ensuring alignment with the overall programme content, goals, and industry standards
• Develop a comprehensive plan to manage and balance student workload across the curriculum
• Manage extracurricular content, such as fireside chats
• Manage students' self-reflection tool by designing and preparing reflection questions to support student learning and self-assessment

• Further develop the online, virtual content of the programme, ensuring high-quality educational materials and an outstanding learning experience
• Consolidate the digital strategy for the programme and explore new technologies and tools
• Coordinate with multimedia services and with faculty to oversee the production of materials

• Coordinate the course evaluation process, including preparing, collecting, and analyzing feedback from students, as well as designing feedback sessions
• Actively participate in or lead projects aimed at improving the innovativeness of the programme, as well as running benchmark analyses

• Work closely with marketing and programme management teams
• Plan and support programme delivery for ETH-hosted in-person course weeks
• Implement and maintain a documentation and version control system to ensure that all programme materials are up-to-date and archived appropriately

• Master's degree in Business Administration, Education, or a related field
• Proven experience in higher education or in learning & development positions, ideally with experience in research and instructional design
• High affinity for new technologies and online learning
• Strong interpersonal and communication skills, with the ability to engage with diverse audiences effectively
• Excellent organizational and project management abilities, with keen attention to detail and the ability to manage multiple priorities simultaneously
• Strategic thinking and problem-solving skills, with a demonstrated ability to get things done and a hands‑on attitude
• Fluency in English, both written and verbal;
  German would be an asset

• Very diverse and international work environment
• Perspectives for career development
• Support programmes (e.g. training) and networks
• Possibility for part‑time work, home office
• This position is limited to 1 year with the option to become permanent

We value diversity. In line with our commitment to find out how we ensure a fair and open environment that allows everyone to grow and flourish.

Curious? So are we.

We look forward to receiving your online application with the following documents:

• CV
• Motivation Letter

Please note that we exclusively accept applications submitted through our online application portal. Applications via email or postal services will not be considered.

Questions regarding the position should be directed to Ana Procopio Schön (no applications).

For recruitment services the GTC of ETH Zurich apply.

About ETH Zürich