Information Assistant

Overview

Join the School of Psychology at the University of Plymouth and play a key role in supporting teaching, research, and the student experience through high‑quality digital and administrative support. The Information Assistant will provide flexible administrative and digital support across teaching, research and student‑facing activities within the School. Working under the direction of the Head of School, the role supports the systems and processes that underpin psychology teaching delivery, research laboratories and student participation in experiments.

This is a varied and hands‑on role that combines administration, digital platform support and coordination of teaching and research resources. You will help ensure staff and students receive an efficient, reliable and student‑centred service while contributing to the smooth day‑to‑day running of the School.

• Provide administrative and digital support for teaching, research and student‑facing activities within the School.
• Support the set‑up, maintenance and user management of digital research platforms and online systems.
• Maintain and update digital learning platforms used in teaching delivery, working with academic staff.
• Support the management of laboratory and teaching space access, bookings and equipment procedures.
• Coordinate the issue and tracking of research materials, assessment resources and experiment participant payments.

Location:

3 days on site a week. Flexibility to work from home may be accommodated, but on‑site presence will be expected due to business needs.

• Strong organisational skills and attention to detail.
• Confidence using IT systems and digital platforms.
• Experience providing customer‑focused administrative support.
• Ability to prioritise tasks and manage competing demands.
• A collaborative approach to working with colleagues and students.
• Willingness to learn new systems and develop specialist knowledge in teaching and research support.
• Experience in an educational environment or supporting teaching or research activities is advantageous but not essential.

The Faculty of Health holds four Silver Athena Swan awards, recognising our commitment to supporting gender equality within higher education. The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. For more information about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit the university website.

Successful external candidates will be employed by University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the subsidiary will adopt the University of Plymouth's HR policies and procedures unless otherwise stated.

• Generous annual leave: 25 days plus bank holidays & closure days.
• Generous pension scheme.
• Cycle to Work & Electric Car Scheme.
• Employee Assistance Programme.
• Development opportunities.
• Enhanced family leave.
• Flexible working.
• Retailer discounts.
• On‑site nursery.