Employability Coach

Employability Coach

Location:

Hybrid / Remote

Contract:

Full-time (37.5 hours), 6‑month fixed-term (with strong likelihood of extension)
Salary: £28,000 – £31,000 FTE (dependent on experience; candidates demonstrating strong outcomes and reporting capability will be considered at the top end)

Role Overview We are seeking a highly organised and learner‑centred Employability & Progression Coach to take ownership of the full support journey for programme participants. Working within a creative learning environment where games and interactive media act as the engagement hook, you will deliver structured coaching, Individual Learning Plans (ILPs), action planning, and targeted progression support.
You will lead ILP onboarding, deliver one‑to‑one intervention sessions, and work with learners to convert programme outputs into meaningful employability assets. The role operates a tiered support model, ensuring that all learners receive high‑quality guidance while those requiring additional assistance benefit from focused, personalised coaching.
This is a hybrid/remote position, and candidates must be confident delivering high‑quality online support.

Key Responsibilities Teaching, Learning & Coaching Support  
Lead the ILP onboarding process and ensure each learner has a clear, high‑quality Individual Learning Plan.
Deliver triaged one‑to‑one sessions, including support reviews, goal‑setting, action planning, accountability check‑ins, and barrier navigation.
Implement reasonable adjustments and tailored learning support plans where appropriate.  Employability & Progression  
Support learners with CV development, Linked In optimisation, job applications, interview preparation, and structured job search planning.
Help learners present programme outputs as evidence of progression, including written project reflections, portfolio summaries, and documentation that articulates learning achievements.
Facilitate realistic and informed career planning aligned with learner aspirations, including opportunities within the games and creative technology sector.  Engagement & Retention  
Monitor and track learner engagement, identifying and responding to early indicators such as low attendance, reduced participation, or decreased confidence.
Apply coaching strategies to re‑engage learners and maintain consistent momentum throughout the programme.  Follow-Up & Outcomes  
Deliver structured follow‑up support after programme delivery, ensuring ongoing progression and sustained engagement.
Accurately document, evidence, and report learner outcomes and progression activities.  Reporting & Coordination  
Maintain comprehensive, high‑quality records including session notes, ILP updates, agreed actions, and outcome tracking.
Provide weekly updates and contribute to programme and contract reporting requirements.
Work collaboratively with tutors, programme leads, and operations teams to ensure that support aligns with programme milestones and delivery plans.  

Essential Criteria  
Experience in a Work Coach, Careers Coach, Employment Advisor, Learner Progression Coach, or similar role.
Strong one‑to‑one coaching skills, including goal‑setting, action planning, accountability, and overcoming barriers.
A solid employability support toolkit, including CV writing, job applications, interview preparation, and job search strategy.
Highly organised and confident working with data, including accurate record‑keeping and reporting.
Comfortable delivering high‑quality online support and managing a busy caseload.
Strong professional boundaries and the ability to escalate safeguarding or wellbeing concerns appropriately.
A genuine interest in games and supporting learners to build careers connected to game‑related learning (no development experience required, but passion and the ability to build rapport are essential)