Creative Operations Manager; FTC

Rapha launched in 2004 to redefine cycling apparel. Today, progressive design and storytelling has built a global movement. At Rapha, we want to make cycling the most important sport in the world, by transforming the lives of millions. We are on a mission to create the world’s greatest club through our Rapha Cycling Club (RCC).

The Project Manager, Brand Marketing & Creative will contribute to this mission by bringing structure, clarity and operational excellence to our brand marketing and creative output — enabling world-class campaigns, content and storytelling to be delivered with precision, pace and accountability.

• Own end-to-end project management of campaigns, projects and content initiatives from briefing through to launch.
• Build and manage critical paths across cross functional teams including Creative, Brand Marketing, Product Management, Digital, Retail, Wholesale and external partners.
• Maintain clear, real-time visibility of campaign status across stakeholders and leadership.
• Run the team’s operating cadence (WIP, stand-ups, review gates, action/decision logs).

• Working in partnership with the Brand Manager, define comprehensive, channel-specific asset requirements for each campaign and ensure accurate, on-time creative delivery against all agreed deliverables.
• Partner closely with the Digital team and Brand Manager to scope and manage complex asset requirements including multiple formats, cut-downs, versioning and localisation.
• Maintain complete oversight of asset production from briefing through to final supply.

• Ensure the team receives timely inputs from the business (product info, messaging, channel requirements, specs, approvals).
• Structure reviews so feedback is consolidated, aligned and actionable.
• Own briefing templates, project tracking systems, intake processes and deliverables governance.
• Manage engagement with external partners and freelancers alongside functional leads.

• Help oversee resourcing across Creative, Copy, Content and Design in partnership with functional leads.
• Ensure the right people - internal and freelance - are working on the right projects at the right time.
• Implement lightweight templates and working practices that stick (not over-engineered process).

• Manage internal campaign and project budgets, including allocation of spend to freelance resources.
• Alongside our Producer, help track internal budgets across multiple concurrent campaigns and ensure accurate forecasting and reconciliation.
• Escalates scope/timeline trade-offs and cross-functional conflicts to the CCO when decisions are required.

• 3–6 years’ experience in creative project management, production or creative operations within an agency or in‑house team.
• Strong understanding of integrated campaign delivery and workflows across brand, content, social and ecommerce - particularly paid media asset complexity and scaling requirements.
• Strong critical path creation and management skills.
• Strong budget management and financial reconciliation experience.
• Experience managing freelance creative resources and external contributors.
• Highly organised with exceptional attention to detail and follow-through.
• Calm under pressure; able to manage multiple complex projects simultaneously.
• Experience with project management and creative tools, namely Asana and Figma.

We are continuously looking into ways to invest in our employees and build a better working culture and environment. Here are just some of the internal benefits we offer:

• Flexible working hours
• Support for ad‑hoc remote working during the week - minimum 4 days in office
• 25 days annual leave
• 2 additional days paid time off to participate in a sportive or similar related cycling event
• A flexible riding benefit to allow you to go out riding on a Wednesday morning with colleagues or learn to cycle through our Getting Started Scheme
• An annual clothing allowance of £1,200 for testing and promotional purpose
• A company bonus scheme
• A health cash plan provided by Healthshield worth up to £1405 per year
• Mental health support with Mynd Up
• Free barista coffee and social drinks in the office
• Subsidised lunches 3 days per week
• Monthly department social events and quarterly office social away days
• Bike racing expenses up to £35 per race entry
• A 50% staff discount and a discount for family and friends
• Industry discounts on brands such as Patagonia, Osprey, Finisterre, Wahoo
• Free membership to the Rapha Cycling Club
• Cycle2
  
  Work scheme
• Company Pension Scheme
• Enhanced Parental Leave and Pay