Educational Counselor

Position Title:

Admission Counselor / Tele Admission Counselor – Online Programs
Department:
Admissions & Student Engagement

Location:

Navi Mumbai Work-from-Office Only

Role Overview :
The Admission Counselor will be responsible for guiding prospective students through the admission process for Univista's online degree and certification programs. This role involves student counseling, lead conversion, follow-ups, and providing accurate academic guidance to ensure high enrollment and student satisfaction.

Key Responsibilities:

• Handle inbound and outbound calls, emails, and inquiries from prospective students

• Counsel students and parents regarding program offerings, eligibility, fees, and career outcomes

• Convert leads into confirmed admissions through structured follow-ups

• Maintain and update student data in CRM systems

• Explain program structure, online learning model, assessments, and certification

• Coordinate with sales, marketing, and academic teams for smooth admissions

• Achieve daily, weekly, and monthly enrollment targets

• Resolve student queries pre- and post-admission

• Participate in webinars, virtual counseling sessions, and admission drives
Eligibility &

Skills:

• Graduate/Postgraduate in any discipline (Education background preferred)

• 1–5 years of experience in education counseling, telesales, or admissions

• Excellent communication skills in English (additional languages preferred)

• Strong convincing, interpersonal, and negotiation skills

• Comfortable with calling, follow-ups, and target-based roles

• Basic computer knowledge and CRM handling experience
Why Join Univista Ed Tech

• Work with a fast-growing national & international education brand

• Opportunity to shape the future of online education

• Performance-linked growth and leadership opportunities

• Collaborative, innovation-driven work culture