Director of Client Engagement

Position: Director of Client Engagement at TELUS Digital
Join TELUS Digital as a Director of Client Engagement, playing a pivotal role in shaping digital strategies for telecom leaders. This position offers a flexible remote work arrangement or an office base in key North American locations.
In this influential role, you will craft and execute innovative digital strategies for TELUS clients, which positions the organization as a preferred partner in client ecosystems. Your expertise in digital transformation will enable you to recommend solutions, enhance relationships with stakeholders, and drive successful product realization. Elevate high-stakes initiatives and collaborate with practice leaders to maximize value.

Key Responsibilities:

• Partner with business leaders to establish long-term strategies

• Lead organizational change for enhanced customer experiences

• Develop account and staffing proposals for client initiatives

• Streamline procurement relationships for operational efficiencies

• Manage delivery and revenue tracking across accounts
Requirements:

• Minimum 5 years in strategic consultancy with client management

• Expertise in productization and agile delivery methodologies

• Strong understanding of cloud-native services and scalability

• Demonstrated ability to communicate with C-suite executives

• Bachelor’s required; MBA or related advanced degree preferred
Shape the future of digital transformation and enhance client experiences at TELUS Digital.
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