Corporate Training Specialist

Position: Corporate Training Specialist (Hybrid Role)
Lead impactful training as a Corporate Training Specialist in Windsor, ON, or Montreal, QC, with a flexible hybrid work arrangement. Foster skills development through innovative training methods.

This position focuses on transforming the contact center experience within a social mission-oriented organization. You'll deliver both in-person and virtual training sessions, helping employees successfully navigate new technologies and process changes. Collaborating with diverse teams, you will craft learner-focused training modules while assessing the effectiveness of your initiatives.

Key Responsibilities:

• Facilitate in-person, virtual, and hybrid training courses

• Design and implement training curriculum for new systems

• Develop comprehensive training aids and eLearning tools

• Gather feedback and adjust training strategies accordingly

• Work with subject matter experts to align training initiatives

Requirements:

• Minimum of 2 years in training or instructional roles

• Background in supporting process or system initiatives

• Proficient in conducting presentations to diverse learners

• High energy and flexibility in our dynamic work culture

• Advanced Microsoft Office skills, specifically Power Point

Empower employees through effective training and contribute to a meaningful organizational mission.
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