Outreach Training Coordinator

Location: Home-based with expectation to travel within England as per requirement of the role.

Salary: £35,375 Nationwide / £38,486 London

Founded in 1997, Gam Care is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

This is an exciting opportunity to join Gam Care’s Community Outreach & Training service, supporting the delivery and development of our national workforce education offer.

We are recruiting an Outreach Training Coordinator to coordinate, support delivery and continuously improve our CPD-accredited training programme. The role plays a key part in building professional confidence to identify gambling harm, initiate early conversations and navigate appropriate referral pathways.

Working closely with the Outreach & Training Manager and operational teams, you will ensure training is high‑quality, accessible, evidence‑based and informed by lived experience, and integrated with outreach, brief interventions and Community Champions activity.

We are looking for a organised and confident coordinator with experience in training delivery or workforce development within health, social care, VCSE or public health settings.

You will bring:

• Experience coordinating and delivering training, workshops or learning activity
• Knowledge of training design, learning approaches or workforce development
• Strong facilitation, communication and presentation skills
• Ability to manage competing priorities and coordinate complex activity
• Experience using feedback and data to improve learning delivery

You will be a collaborative team player, able to work across teams and with external partners to deliver a consistent and impactful workforce education offer.

• Coordinate and deliver CPD-accredited training sessions aligned to service priorities
• Support practitioners to deliver high‑quality training, workshops and presentations
• Ensure delivery is inclusive, accessible and aligned with safeguarding and governance standards

• Lead development and continuous improvement of training content
• Adapt materials for different audiences and delivery formats
• Coordinate quality assurance, evaluation and CPD accreditation processes

• Manage training schedules, bookings and communications
• Maintain accurate records for reporting, monitoring and audit purposes
• Work with internal teams to align training with outreach and engagement activity

• Collect and analyse feedback and training outcomes to improve delivery
• Contribute to performance monitoring and reporting
• Identify learning gaps and opportunities to strengthen the training offer
• Work closely with Outreach & Training Teams to align training with community activity
• Support the involvement of lived experience contributors in training design and delivery
• Contribute to internal learning, knowledge sharing and continuous improvement

• 33 days basic annual leave entitlement per annum including bank holidays which increases with service
• A generous Pension Scheme – we contribute 6% and you contribute 2%.
• Discretionary company sick pay from day one of service.
• Employee Assistance Programme – 24‑hour support
• Cycle to Work Scheme
• We also have a vibrant and diverse event calendar full of monthly initiatives and webinars to support the ongoing physical and mental wellbeing of our people.

This post requires a DBS check.

Gam Care are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

Gam Care is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.