Customer service agent Job Prince George BC Canada,Education / Teaching

Durée de l'emploi:
Permanent
Langue de travail:
Bilingue
Heures de travail: 35 to 40 hours per week
Education:
Expérience:
Bachelor's degree
Consulting firm
Develop all kinds of events for publicity, fundraising and information purposes
Develop communication strategies
Evaluate communication strategies and programs
Implement communication strategies and programs
Publicize activities, workshops, meetings and other events for fundraising or information purposes
Act as spokesperson for an organization
Advise clients on advertising or sales promotion strategies
Answer written and oral inquiries
Assist in the preparation of brochures, reports, newsletters and other material
Co-ordinate special publicity events and promotions
Conduct public opinion and attitude surveys
Gather, research and prepare communications material
Initiate and maintain contact with the media
Prepare and/or deliver educational, publicity and information programs, materials and sessions
Prepare sports, literary, performance or other contracts
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Order office supplies and maintain inventory
Perform general office duties
Receive and log complaints
Receive payments
Explain procedures, risks and benefits to clients
Maintain and manage digital database
Write and edit press releases, newsletter and communications materials
Copywrite
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
Adobe Experience Manager (AEM)
Database software
Internet
MS Excel
MS Outlook
MS Windows
MS Word
Adobe Dreamweaver
Adobe Photoshop
HTML editing software
Java Script
MS Access
MS Power Point
MS Office
MS Project
Social Media
Spreadsheet
Computer programming
Adobe After Effects
Google Drive
Linked In
Electronic mail
Information technology
Word Press
Call centre
Marketing
Communications
Vulnerable sector check
Reference required
Own transportation
Own vehicle
Attention to detail
Fast-paced environment
Tight deadlines
Work under pressure
Hand-eye co-ordination
Repetitive tasks
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Ability to multitask
Dependability
Honesty
Quick learner
Are you authorized to work in Canada?
Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Are you currently a student?
Do you have experience working in this field?
Do you have the equipment you need to work from home (like internet and a workspace)?
Do you live near the job location?
Do you meet the language requirements listed in the job posting for the position (English or French)?
1 year to less than 2 years
Flexible hours