Personal Adviser - Connexions

Personal Adviser (Connexions) – Careers Information, Advice & Guidance

Fixed Term for 12 Months

The Connexions Service provides high‑quality careers information, advice and guidance to young people across North Tyneside. We are looking for a motivated and passionate Adviser to work with young people aged 13–19, and up to 25 for those with an Education, Health and Care Plan (EHCP).

As a Connexions Adviser, you will provide impartial careers advice, guidance and personalised support to a mixed caseload of young people. Your work will include:

• Supporting pupils in a Pupil Referral Unit (PRU) to progress successfully into Post‑16 education or employment.
• Working in mainstream schools and/or specialist SEND provisions.
• Engaging with young people who are not in education, employment or training (NEET).
• Helping young people explore their options, make informed choices and progress into sustained learning or employment.
• Building positive relationships that inspire and motivate young people to achieve their goals.
• Recording and reporting accurate data to support service delivery.

This role requires confidence, empathy and excellent communication skills. You will be part of a friendly and supportive team, but you will also spend significant time working independently and managing your own workload.

We are looking for someone who:

• Has experience working with young people, in a careers guidance role.
• Holds a Level 6 Careers Guidance qualification.
• Understands the range of pathways available to young people, including education, apprenticeships, training and local labour‑market opportunities.
• Can engage confidently with young people from diverse backgrounds, including those with SEND and Social emotional and mental health issues (SEMH).
• Understands the challenges and barriers that face young people participating in learning.

We offer a flexible and supportive working environment, including:

• A blend of office, school/college and home‑based working.
• Options for part‑time or term‑time working for the right candidate.
• Ongoing CPD.

James Anderson — Programme Manager, Connexions
Email:
james.a
Phone:

Christina Didsbury — Programme Manager, Connexions
Email:
christina.d
Phone:

North Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. In addition, staff and volunteers are expected to familiarise themselves with all relevant policies, procedures and guidance in relation to safeguarding children and safe practice with vulnerable adults.

This post will require an Enhanced check from the Disclosure & Barring Service.

Our People First strategy is our promise to make North Tyneside Council an exceptional place to work, where everyone can thrive and flourish. A place where people want to work, where joining our team is an exciting prospect, staying with us feels like a great decision, and building your career at North Tyneside Council is a natural progression.

As part of our People First strategy, we are committed to creating a workplace that reflects the diverse communities we serve. We believe that diversity, equity, and inclusion are fundamental to our success and the well‑being of our employees and residents. Our goal is to foster an environment where everyone feels welcome, safe and valued.

Together, we're crafting a workplace that's built on our values and a shared commitment to making a difference. If you are passionate and committed about making a difference and want to work somewhere where you can make positive change, we will provide the right environment for you to excel.

Alongside our People First strategy, we are committed to safeguarding and promoting the welfare of children and young people, and adults at risk of harm. All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance. Within North Tyneside, safeguarding is everybody’s business.

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