Student Experience Coordinator England

Student Experience Coordinator (London, England)

Full Time England - London, London, London, City of, GB

3 days ago Requisition

Salary: £32,000.00 Annually

Student Experience Coordinator

• Contract Type:
  Full Time, Permanent Contract
• Benefits:
  Pension Contribution;
  Enjoy flexible work arrangements and an appreciation for work/life balance.
• Location:
  
  Onsite at our Centre in London, England
• Reports to:
  
  Student Experience Manager

Are you a life-long learner, curious about the world around you?

Are you ready to bring your unique skills to a mission-driven organization?

Do you enjoy being a part of a student’s journey of personal, academic and intercultural growth ?

If so, we would love to welcome you to our global community!

We are looking for a motivated and enthusiastic individual to support the Institute for Study Abroad (IFSA ) ’s programmes throughout England and Wales. This position provides academic and cultural support for undergraduate students enrolled in English and Welsh universities , organi z es culturally immersive and community - oriented activities and contributes to the overall operations of the England and Wales Team .

In this position, you will work closely with all members of the local team, as well as colleagues from our sites in Europe, the Global Health , S afety & Wellbeing Team , Progra m O perations, Academic Program s and Student Engagement. You will take responsibility for students e nrolled in a sub-set of IFSA’s partner universities, usually a couple of universities in London plus at least one non-London partner.

The postholder will also provide support for IFSA’s custom programs in England and Wales, taking the lead where appropriate to deliver custom programs, implementing the agreed brief to create an engaging itinerary and managing the program budget.

IFSA, a US-based nonprofit organization, creates global learning environments to help students gather the critical perspectives, knowledge, and skills essential for future success. With innovative programming and world-class support, IFSA delivers future-focused study abroad options in 19 countries and 48 cities around the globe. Our commitment s to inclusive excellence , intercultural agility , individualized learning and enduring impact are present in every aspect of our programs.

Inclusion is a driving passion of our organization. We are committed to building a community where the thoughts and opinions of all team members are valued and contribute to our collective success, just as we build programmes with the same focus. If you share our unwavering commitment to Inclusive Excellence and want to join a community that actively strives to improve in all that we do, IFSA is the place for you.

• Coordinating and supporting pre-arrival webinars, welfare check-ins, excursions, co-curricular activities and orientations.
• Conducting appreciative advising with students, including learning plan consultations, and regularly meeting with students to assess their experiences and help resolve problems
• Monitoring student's integration and well-being through regular communication and campus visits
• Supporting the planning and delivery of custom programs
• Supporting academic management of programs, including the course registration process, appreciative advising, and student learning plan consultations.
• Providing cover for the IFSA London Center’s reception desk as and when needed on a shift basis
• Helping to cultivate and model practices and behaviors that reflect IFSA’s organizational commitments of inclusive excellence, intercultural agility, individualized learning and enduring impact
• Contributing to emergency response and student incident management based on established protocol, and participate in after-hours emergency phone rotation
• Having additional opportunities that may include: contributing to other IFSA site operations via remote work and working with other IFSA departments such as Student Engagement for pre-travel program advising .

• One - two years of work experience; desired industries include study abroad, higher education,…