Wraparound Care Coordinator

Responsible to:

Head of Children's and Families Outreach

£15.77 per hour (inclusive of holiday pay)

15-20 hours per week available

• Shift Window:
  Between 7:15 AM and 6:15 PM (Approx. 4 hours per day, you will plan your own diary)
• Location:
  
  A mix of club visits, remote work, and our main office at The Polygon Centre.

Permanent, term time only (+2 weeks)

Multi site, Amber Valley (currently Alfreton Christ the King, Ripley St Johns and Belper Long Row). Main office is The Polygon Centre at Alfreton

We offer a predictable yet agile schedule designed around the needs of our clubs. Your 15-20 hour week will generally be split into two main areas:

• Club Visits:
  You will manage your own diary to visit our various settings, focusing on one session per day (either a morning breakfast club or an afternoon after-school club). Your focus will be on staff support, quality observations, and driving shared standards.
• On-Call Cover: A core part of this role involves being available to provide short-notice emergency cover when staffing ratios require it. On days when cover isn't needed, you will use this time for your planned club visits.

• Dedicated time for administration, management tasks, and line management duties.
• To support the needs of our club, these hours can be worked completely flexibly, either from home or at The Polygon Centre.

We recognise that business needs fluctuate. Some weeks will require more admin time, while others will demand more face-to-face club presence. You will have the autonomy to adjust the weight of admin functions and on site functions at clubs accordingly within your weekly hours.

To provide effective management oversight and support for the day-to-day delivery of Zest breakfast and after-school clubs, ensuring the smooth and efficient operation of all activities in line with organisational and regulatory standards.

To work collaboratively with the Head of Children and Families Outreach to develop team confidence, maintain clear objectives, and address any issues impacting the successful delivery of the clubs.

• Act as the line manager and first point of contact for Zest Club Managers, and provide support where required for Zest Club Assistants.
• Conduct regular 1:1 meetings with Club Managers to ensure support with their roles and the smooth operation of the clubs.
• Arrange and deliver team meetings to review policies and procedures, and to facilitate team building.
• Support with the arrangement and completion of staff training plans and continuing professional development (CPD) requirements.
• Act as the Designated Safeguarding Lead (DSL), supporting staff in the event of any safeguarding concerns.
• Ensure that Zest Club Managers' administration tasks and paperwork are up-to-date and accurate in their respective club folders (including safeguarding documents, parent/carer contracts, and hygiene control monitoring sheets).
• Support with the recruitment of new staff, including interviewing, inductions, and probation reviews.
• Liaise with staff regarding changes in working hours (e.g., overtime/sickness) and inform HR as required.

• Ensure that activities are fun, enriching, and inclusive, supporting all forms of children's learning and development.
• Promote positive behaviour within the clubs in line with the Zest Behavioural Policy, recognising that Club Managers may from time-to-time require support with planning appropriate interventions and strategies.
• Ensure that each setting has adequate levels of staffing to remain compliant with staffing ratios, arranging relief cover when required.
• Support managers with the use of the online booking system 'Pebble', and liaise with the Head of Children and Families Outreach and the finance team when necessary (e.g., following up on payment arrears).

• Maintain familiarity with Ofsted requirements for wraparound care settings via the Out of School Alliance website and the government website.
• Liaise…