Student Engagement Lead

Help us use insight, partnership and innovation to improve student engagement and attendance. At the University of Surrey, we're committed to creating an exceptional experience for every student. As we continue to invest in improving our services, systems and ways of working, we're looking for an experienced and forward-thinking Student Engagement Lead to join our Chief Student Office. This is a fantastic opportunity to play a key role in developing and embedding the University's approach to student engagement and attendance.

Working closely with the Student Life Continuous Improvement Manager, academic colleagues, professional services and the Data and Systems Lead, you'll use high-quality data, analysis and evaluation to identify opportunities, inform decision-making and support interventions that improve outcomes for students. You'll help build the evidence base for effective engagement practice across the University, translating complex information into clear, credible and actionable insight.

Your work will contribute directly to improving continuation, progression and attainment, ensuring that students are supported to succeed throughout their journey tled amongst the rolling hills of the Surrey countryside, we offer market-leading benefits and a role in which you can make a real impact on people's lives. We value, empower and support every member of staff to get the best out of your unique talents, so you'll be rewarded with a generous salary, 32 days holiday PLUS Bank Holidays, an industry-leading pension of up to 30%, salary sacrifice benefits, work-from-home opportunities and a unique and vibrant working environment on campus.

You'll lead the University's student engagement and attendance activity, ensuring that monitoring, analysis and improvement work is evidence-based, student-centred and aligned to institutional priorities. As a key member of the Continuous Improvement team, you will:

You'll enjoy working with complex information and using data to solve problems and improve services. You'll be confident working across multiple priorities, able to communicate analytical information clearly, and skilled at building trust and influencing colleagues across academic and professional services. Most importantly, you'll be passionate about the student experience and committed to ensuring that every student has the opportunity to engage, succeed and achieve their ambitions.

The role is focused on institutional engagement and attendance monitoring, analysis and improvement rather than individual student case management or direct responsibility for student interventions. You will provide expertise, insight and practical support to colleagues who work directly with students.

You'll join a…