Online Admissions Advisor

Our client is seeking a motivated and empathetic Online Admissions Advisor to guide prospective students through the enrollment process for their diverse range of online programs. In this fully remote role, you will be the first point of contact for potential students, providing information about programs, admission requirements, and financial aid options. Your primary goal is to ensure a smooth and supportive experience, helping students make informed decisions about their educational journey.

This is a key role in a growing online institution, contributing to student success and the expansion of accessible education from anywhere.

• Respond to inquiries from prospective students via phone, email, and chat regarding online programs and admission processes.
• Provide detailed information on program offerings, curriculum, faculty, and career opportunities.
• Guide applicants through the admissions application process, ensuring all required documentation is submitted accurately and on time.
• Advise students on financial aid options, scholarships, and payment plans.
• Build rapport with prospective students, understanding their academic and career goals to recommend suitable programs.

• Bachelor's degree in a related field (e.g., Communications, Business, Education).
• Minimum of 2 years of experience in admissions, sales, customer service, or a related field, preferably in an online or higher education setting.
• Excellent communication, interpersonal, and active listening skills.
• Proficiency in using CRM software and other student information systems.
• Strong organizational skills and the ability to manage a high volume of inquiries and applications.

• Competitive annual salary with performance-based bonuses.
• Fully remote position offering significant flexibility and work-life balance.
• Comprehensive health, dental, and vision insurance.
• Paid time off and opportunities for professional development.
• Be part of a supportive team dedicated to making education accessible.