Training Specialist-Bilingual

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered  team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

As a Bilingual French-speaking Training Specialist, you are responsible for the creation of training material in various formats from Written, Live and Posted Demonstrations, Your execution and delivery of Private Wealth Technology Updates and Enhancements, and provide training support to program partners on these updates. You will be focusing the creation of this content with your target audience being Private Banking, Private Wealth and the Wealth Planning group frontline sales force, and with the specific goal of assisting them in increasing their skill level and comprehension of these applications to help them better serve their clients.

The Training Specialist will also lead and/or support the implementation of new training initiatives aligned with our business to deliver effective business and technology training to CIBC Private Wealth branches and various head office employees, along with development of training support documentation.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

The expected annualized base salary range for this role is $75,870 to $104,320.

The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles.

In addition to base pay, compensation for this role includes participation in an annual discretionary incentive orbonus program.

We are committed to providing fair, equitable, and competitive compensation opportunities for all employees and we encourage open conversations about compensation throughout the recruitment process.

• Evaluate Training Needs - Maintain a high level of communication with the Director, internal and external Business Partners, and Project teams. Assess and analyze training requirements based on project and partner branch feedback. Manage branch relationships through initiative-taking communication and sharing of best practices to ensure training needs are being met.
• Develop Training Material - Develop and maintain integrated and comprehensive “training” material for assigned applications. Develop and maintain “trainer” support material for assigned applications. Work with key partners to review materials and adjust as required. Follow the dept documentation standards for all training related materials. Complete SME/peer reviews as required. Keep up to date on all supported applications and integration with the advisor’s business to ensure effective delivery of the training and that the training material is effectively maintained and updated when required.
• Delivery of Training - Deliver technology and business training to all CIBC Private Wealth users and various head office employees. Ensure that training and documentation being delivered is current, accurate and meets the needs of the end user. Deliver training material in a variety of formats – including written, pre-recording and virtual live training. Solicit and review feedback regarding training delivery and use feedback to make adjustments for…