VA School Certifying Official

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus.

Remote work arrangements are limited in accordance with University policy.

Pay Range $62,400 - $68,000

S4

Exempt

Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Full-time

Not Applicable

The VA School Certifying Official will assist students and their families requesting and receiving education benefits from the U.S. Department of Veterans Affairs; and coordinate processing between students, Syracuse University, and the Department of Veterans Affairs (VA). This individual will be responsible for preparing and certifying VA educational benefits to include the Yellow Ribbon Program, and reporting student status and eligibility changes to the VA.

Prepares and analyzes reports and ensures compliance on all student files and auditing requirements. Keeps students informed on VA education benefit regulation and policy changes and liaises with University departments impacting VA education benefits. This position will report to the Director of the Office of Veteran Success.

Required:

• Bachelor’s degree – extensive relevant work experience may be considered in lieu of degree
• Must have completed or willing to successfully complete the Veterans Administration School
• Certifying Official training

Preferred:

• Experience working in higher education
• Military background or experience working with veterans and/or veterans educational benefits

• Excellent verbal and written communication skills
• Effective time management, organization and planning skills
• Knowledge of current existing and proposed VA Educational benefits regulations and policies

• Counsels students and parents regarding eligibility, available benefits, and financial procedures/policies for veterans and/or their dependents
• Prepares and certifies U.S. Department of Veteran Affairs (VA) enrollment certifications and certifies students in accordance with the university’s Yellow Ribbon program
• Verifies student educational benefits
• Ensures all compliance and auditing requirements and regulations are met per the university, state, VA and other federal agencies
• Serves as a university technical point of contact for the VA
• Monitors student’s course load and their grades to ensure compliance with VA regulations
• Reports status changes that affect student eligibility for VA benefits; assists students in resolving issues with the VA and other agencies or university departments
• Liaises with university departments (i.e. financial aid, bursar, and others) on the impact of VA education benefits.
• Prepares reports and analyzes data
• Audits student files at the beginning and throughout each semester and at graduation to ensure 100% compliance and timeliness
• Assist veteran and dependent students with interpreting, implementing, and disseminating information on new VA and Department of Defense regulations in order to align regulations with Syracuse University policies
• Attend veteran-related events and training on and off-campus

Not Applicable

Not Applicable

Syracuse University is a private, international research university with…