Training Officer

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork.

The Department of Economic Security, Division of Business Services - Office of Professional Development (DBS-OPD) is seeking an experienced and highly motivated individual to join our team as an Instructional Designer. This position is responsible for the development of an agency-wide training curriculum for delivery to Division of Developmental Disabilities (DDD) employees. This role will design, develop, implement, revise, and evaluate courseware that meets both the training industry and Department standards, and any identified performance goals and/or business objectives.

This position collaborates with Division leadership regarding employee training, development, and accomplishments and coordinates computer-based training as needed, including outreach or special events.

This position identifies training needs on an ongoing basis through needs assessments, surveys, and meetings with work groups, consulting with systems business analysts and Department policy staff, and conducts interviews with subject matter experts on organizational requirements and performance measures. Additionally, this position assesses present and future needs to develop educational goals and objectives, initiates related curriculum, instructor guides, reports and correspondence, and prepares audio and visual materials related to the assigned training area.

This position may offer the ability to work remote, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

• Designs, develops, and revises courses for delivery in a variety of media to all DDD employees. Uses instructional-systems design model to ensure effective training, and uses training technology to develop and deliver learning products
• Identifies training needs on an ongoing basis through needs assessments, surveys, and meetings with work groups, consulting with systems business analysts and policy staff. Evaluates training to assess training impact. Communicates evaluation data to stakeholders and modifies training based on evaluation data
• Researches Division policies and procedures, State and Federal guidelines, databases, legal requirements and services, and knowledge and skills levels needed for course development. Researches and drafts training. Assesses change for present and future needs to develop educational goals and objectives. Initiates…