Reader Advisor Librarian; Librarian II
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-10-12
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Education / Teaching
Bilingual, Education Administration, Tutoring, Library
Preserve our history
Promote engagement; and
Protect the future
The office strives to achieve this mission by being trusted, accessible, innovative, and secure Reader Advisor Librarian (Librarian II)
Job Location: Address: 1030 N. 32nd St. | Phoenix, AZ 85008 Posting Details: Salary: $23.43 Hourly - $48,734 Yearly Grade: 19
1st Resume Review:
October 29th, 2026
Job Summary:
The Arizona Talking Book Library (ATBL) has an opening for the role of Reader Advisor Librarian (Librarian II). This position reports to the ATBL Assistant Administrator and contributes to the vision "that all may read" by providing library services and accessible collections to blind, low vision and print disabled Arizonans. Alternate formats available to ATBL patrons include audio and braille reading materials.
The Reader Advisor Librarian supports an active Public Services department. This role primarily interacts with patrons over the phone, while also greeting walk-in visitors and communicating by email. Each Reader Advisor Librarian is assigned approximately 25% of adult members, acting as their primary contact for account set-up and maintenance, book requests and recommendations, and catalog instruction. The current opening also has a youth focus and assists patrons under 18 years of age, their families, and schools.
This role has a voice in state and national discussions on services to this population. ATBL is a branch of the Arizona State Library, Archives & Public Records and a network library of the National Library Service for the Blind and Print Disabled, Library of Congress. Reader Advisor Librarians benefit from regular opportunities to learn and share with a community of Talking Book librarians across the country.
Hours of operation are as follows:
Monday through Friday from 8:00 a.m.
- 5:00 p.m. Occasional weekends, evenings and holidays are required to attend conferences, outreach, and special events. The Reader Advisor Librarian's areas of impact include:
Customer Service:
Offer attentive and knowledgeable reader advisement to customize service to patron's preferences Communicate proactively and empathetically by scheduling periodic check-ins, contacting inactive patrons, and resolving concerns Onboard new patrons promptly and assist with completing and certifying applications Youth Services and Engagement:
Help young readers and parents or legal guardians with book selection Conduct annual Summer Reading Program for all ages Participate in outreach opportunities, particularly for children and families If you are a professional librarian who believes that people with a visual, physical or reading disability deserve equal access to books, please consider joining our team. Visit azlibrary.gov/talking books to learn more about our branch and its collections.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties:Provide reader advisory services for statewide program. Customize patron account with individual reading preferences and make account changes as requested. Encourage self-sufficiency by instructing in use of online public access catalog and downloading services. Direct patrons to special library collections and programs of interest. Onboard new patrons within a time frame that meets federal requirements. Follow up with additional contact attempts as needed.
Interview individuals and institutional partners to set up initial account parameters. Assign books and subscribe to requested serials. Engage in patron recruitment and retention activities. Assist with completing and certifying applications as needed. Represent the library at outreach events and give presentations about library services. Maintain and develop partnerships and collaborations with other departments and…
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