Talent Development Partner – Instructional Design & Facilitation

Permanent Full Time Professional Hungerford, Berkshire, UK, GB

30+ days ago Requisition

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America.

Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

Partner with business leaders and subject matter experts to diagnose performance and capability needs, then design, develop, facilitate, and continuously improve high-quality learning solutions. The role combines technical instructional design with engaging virtual and in-person facilitation, creating scalable learning journeys, digital learning, facilitator materials, job aids, and performance support that improve onboarding, role proficiency, leadership effectiveness, technology adoption, and change readiness.

Success is measured through learner outcomes, workplace application, and business impact—not course completion alone.

• Diagnose learning and performance needs. Consult with leaders, managers, learners, and subject matter experts to identify business outcomes, audience needs, role tasks, capability gaps, root causes, and the most appropriate learning or performance-support response.
• Design technically sound learning solutions. Apply ADDIE, agile or iterative design methods, adult learning principles, Bloom’s taxonomy, rapid learning design, and evidence-based practice to create measurable objectives, learning architecture, storyboards, curricula, assessments, and reinforcement plans, alternative learning plans such as social learning and job shadowing.
• Develop blended and digital learning. Produce engaging instructor-led, virtual, self-paced, and blended experiences, including e-learning, simulations, videos, facilitator guides, participant materials, job aids, toolkits, and workflow-based performance support.
• Facilitate high-impact learning and train-the-trainer programmes. Personally deliver inclusive and engaging virtual and in-person sessions and, where scale is required, train and enable internal facilitators, managers, and subject matter experts to deliver learning confidently and consistently. Adapt delivery to audience knowledge, role context, accessibility needs, and group dynamics while maintaining learning standards.
• Build and assure facilitator capability. Design and run train-the-trainer sessions, facilitator accreditation or readiness checks, practice and feedback activities, facilitator guides, manager toolkits,…