Senior Learning Design Professional

The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Learning Design Professional analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning and manuals. Analyzes learning needs and partners with subject matter experts to provide input for course content. Writes effective learning objectives and coordinates performance assessments to measure training effectiveness. Ensures course materials are current and relevant to training needs. Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement.

Provides instruction and guidance to Facilitators. Knows how to use social media and collaborative tools to facilitate learning. Plans, organizes, and develops training curriculum, materials, job performance aids and programs to meet specific training needs. Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant. Begins to influence department’s strategy.

Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

• Bachelor's degree in Business Administration, Learning and Performance, Education, Performance Consulting, Industrial/Organizational Development, HR, or other related field.
• 5+ years of experience in Adult Education or Instructional Design
• Prior experience working in a consumer centric company within the learning function
• Progressive business experience with a focus on learning strategies and adult learning theories
• Prior experience with measuring learning solutions and tying to performance
• Project management experience
• Excellent written, grammatical and verbal communication skills
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Ability to be flexible in a very fluid and dynamic environment – including dealing with changing processes and priorities
• Must be a self-starter, organized, capable of handling multiple details/projects simultaneously, and able to easily move between strategic and tactical work
• Proficient with the Microsoft Office suite of applications

• Master's Degree in one of the following areas:
  Business Administration;
  Learning and Performance;
  Education;
  Human Resources, Organizational Design or Related field.
• Work experience in a health care and / or Insurance setting
• Health Insurance license (or able to obtain one within the first 90 days in the role)

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking…