Child Welfare Trainer

Agency Dept of Health and Human Services Division Social  Services Job Classification Title Human Services Program Consultant II (NS)
Position NumberGradeNC
15

About UsThe North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work The Child Welfare Trainer position delivers legislatively mandated training to new and current county Department of Social Services (DSS) child welfare employees, covering all aspects of child welfare policy and practice. It provides structured learning, facilitates performance improvement, and supports participants through individual and group instructional methods.

This role also offers technical assistance to county DSS agencies by conveying policy and practice expectations and maintaining collaborative working relationships. Additionally, the position partners with other trainers to plan, organize, and execute training events and coordinates training center activities to ensure the effective delivery and documentation of sessions.

Key

Duties Include:

– Train mandated child welfare curricula for new and current DSS county child welfare staff across all program areas.– Deliver structured learning experiences that promote participant performance improvement.– Facilitate both small and large group learning environments to reinforce child welfare policy and practice.– Implement transfer‑of‑learning strategies to support application of training content in the field.– Provide technical assistance to county DSS agencies by conveying policy expectations, offering guidance, and maintaining open communication.–

Partner with fellow trainers to plan, organize, and communicate all logistics before, during, and after each training event.– Ensure training facilities, equipment, materials, and participant resources are prepared and available for each session.– Coordinate training center activities by collaborating with trainers, registrars, and community college staff to support training delivery and documentation.– Complete travel, including overnight travel when required, to conduct training sessions statewide.

Knowledge

Skills and Abilities

/Management Preferences Salary Grade Range: $55,221.00 - $96,639.00

Recruitment Range: $55,221.00 - $70,927.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

Documented experience delivering mandated child welfare curricula by instructing new and current DSS staff using structured, policy‑aligned training content.

Experience facilitating group learning environments through leading small and large training groups and applying performance‑improvement strategies during instruction.

Proven skill coordinating training logistics by organizing facilities, materials, equipment, and communications to ensure smooth execution of scheduled training events.

Expertise providing technical assistance to county DSS agencies through communicating policy expectations, offering practice‑based guidance, and maintaining collaborative working relationships.

Demonstrated experience researching child welfare standards and writing curricula that accurately reflect policy and practice, supporting standardized…