L&D Content Producer & Remote Training Specialist

Who We Are:

Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply® and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we’re proud to provide products to more than 25,000 hotels in over 100 countries.

Guest Worldwide is a wholly owned subsidiary of Sysco – an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting

The Learning & Development Specialist plays a critical role in supporting the execution of high-impact learning programs across Guest Worldwide. This role complements the L&D Managers and Project & Program Manager by focusing on the production, editing, and deployment of learning content, including video assets, digital modules, and training collateral. The Specialist ensures materials are polished, platform-ready, and aligned with business goals, contributing to the operational success of L&D initiatives.

Primary Responsibilities:

Content Production & Editing

• Transform raw instructional materials from L&D Managers into polished, engaging learning assets.
• Edit and produce videos, presentations, and interactive modules using tools such as Camtasia
  , Vyond, Canva, Articulate (SCORM), and PowerPoint.
• Create and format learning collateral including facilitator guides, participant handouts, job aids, and digital resources.
• Ensure all content meets brand standards and instructional design best practices.

Learning Platform & Academy Maintenance

• Upload, test, and troubleshoot content in LMS platforms (e.g., Schoox, Workday Learning, SharePoint).
• Maintain accuracy and relevance of content across learning academies and systems.
• Monitor learner progress and support reporting needs for program effectiveness.

Program Coordination & Logistics

• Support scheduling and administration of virtual, self-guided, and instructor-led training sessions.
• Coordinate communications, session logistics, and follow-ups for L&D events and academies.

Stakeholder Collaboration

• Partner with L&D Director, L&D Managers, Project & Program Manager, HR, and business leaders to gather feedback and improve learning experiences.
• Contribute to cross-functional initiatives and continuous improvement efforts.

Evaluation & Analytics

• Assist in collecting and analyzing feedback and performance data.
• Contribute to dashboards and reports that inform program enhancements and decision-making.

Education:

Minimum

Required:

Bachelor’s degree in HR, Education, Communications, Media Production, or related field.

Experience:

Minimum

Required:

• 1–4 years of experience in L&D, training coordination, instructional design, or content production.
• Passion and proven aptitude for training, coaching, mentoring, and developing others.

Skills:

• Demonstrate the ability to work independently and effectively in a remote or hybrid environment, maintaining productivity, collaboration, and accountability across virtual platforms.
• Strong Technical Skills, including familiarity in e-learning platforms and tools (Vyond, Camtasia, Articulate - SCORM, Captivate) and including Microsoft 365 proficiency (Copilot, Word, Excel, Power Point, Outlook, and Teams).
• Familiarity with LMS platforms and adult learning principles.
• Excellent organizational and project management skills, including planning, prioritizing, and executing multiple initiatives autonomously while shifting…